Databases
cancel
Showing results for 
Search instead for 
Did you mean: 

WHEN YOU POST A QUESTION ---

Paula J Frazer-Campbell
Honored Contributor

WHEN YOU POST A QUESTION ---

Hi To all.

Guys/Gals
When you post a question on the forum please give as much information as possible, as on many occasions the person trying to help has to request this information in order to help.


Things like :-

1. Model.
2. OS.
3. Patch level.
4. What a script is trying to do.
5. The errors being received.
6. There is no rule six
7. A copy of a script.
7. Etc
8. Etc
9. In order to aqvoid confusion everyone will be called Bruce.

The more info you give the quicker the forumers can help you.

;^)

Paula
If you can spell SysAdmin then you is one - anon
32 REPLIES
Bill McNAMARA_1
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

but that means that the first person to read it will get the answer! That's no fun.
We can't then guess the answer.

Later,
Bill
It works for me (tm)
Paula J Frazer-Campbell
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

Bill

I know guessing what OS,what server - etc was part of the fun, but I only trying to help.

Please don't shoot the messenger.


;-)


Paula
If you can spell SysAdmin then you is one - anon
Pete Randall
Outstanding Contributor

Re: WHEN YOU POST A QUESTION ---

Bang!

Pete
James R. Ferguson
Acclaimed Contributor

Re: WHEN YOU POST A QUESTION ---

Hi Paula:

I believe Patrick Wallek's Forums Etiquette document obtainable from the ITRC Forums home page, covers this well:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x022718276953d61190040090279cd0f9,00.html

The proverbial problem is leading the equine species to the source of oxidized hydrogen.

Regards!

...JRF...

Denver Osborn
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

Well said Paula... err.. I mean Bruce. This info could help a great deal when troubleshooting.

-Bruce ;)
Ravi_8
Honored Contributor

Re: WHEN YOU POST A QUESTION ---


Bill

HP support center will ask the same whenever we log a call {like Sr#, model, OS, log files.... :-)}
never give up
Patrick Wallek
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

I agree 110% Paula!!!!!!
Paula J Frazer-Campbell
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

James

If you lead them enough times maybe one day they might remember.


Paula
If you can spell SysAdmin then you is one - anon
Martin Johnson
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

What about modifying the forums to prompt for the information, like the ITRC does?


Marty
Paula J Frazer-Campbell
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

Martin

Good idea - as long as fields are not mandatory.


Mind you this free text format works very well.

Paula
If you can spell SysAdmin then you is one - anon
John Poff
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

Bruce,

If they give us all that information ahead of time, I won't have to call my phone psychic Madame Cleo and ask her what they are running!

Bruce

Paula J Frazer-Campbell
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

John

My problem is the batteries on my crystal ball have run out.

I may be a magician but I'm not THAT good.


Paula
If you can spell SysAdmin then you is one - anon
Paula J Frazer-Campbell
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

John/ Bruce

My problem is the batteries on my crystal ball have run out.

I may be a magician but I'm not THAT good.


Paula
If you can spell SysAdmin then you is one - anon
Chris Wilshaw
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

Not sure about the psychic link, but I got a distinct feeling of near deja vu from Paula's last 2 replies.

:)

Chris
Bruce Bunny
Occasional Visitor

Re: WHEN YOU POST A QUESTION ---

Bruce
Thank you for the useful advice
I will follow it to the letter
I also agree with what Bruce said & also Bruce
Kind regards
Bruce

The Guinness calls
bruces rule
Jeff Schussele
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

Hi Princess Bruce,

Don't give yourself so little credit.
From what I understand, you've pulled off one hell of a disappearing act in the past.

Your loyal servant,
Bruce

P.S. New rule #6 - Ignore rule six.

P.P.S. Glad to see your back here on a regular basis. With Harry being a no-show a lot around here, it was getting kinda boring at times.
PERSEVERANCE -- Remember, whatever does not kill you only makes you stronger!
Paula J Frazer-Campbell
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

Off Point But :-

Any forumers in London/London Area Fancy a get together?

A few glases of the incholic stuff? and perhaps a meal ?

Email me paula@paulajay.com

Also fancy a very nice Indian meal and some magic - I am at :-

The Tamasha Resturant
Widmore Road
BROMLEY
Kent
England
Europe
The Earth
Solar system


Every Sunday 13:00 - 14:00

Ps this resturant keeops winning awards (Goid Curry guide - BIBA ETC.)

Love

Paula


If you can spell SysAdmin then you is one - anon
Geoff Wild
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

What if your name's Michael?

I think this is a good idea - but obiviously not all "things" need to be filled in.

IE: if you have a question about how to do something (like mirror the root VG) - then there is no need for rule number 5 (errors being receved).

I think this should be added to "etiquette"

http://66.34.90.71/ITRCForumsEtiquette/

and not be mandatory...

Rgds...Geoff




Proverbs 3:5,6 Trust in the Lord with all your heart and lean not on your own understanding; in all your ways acknowledge him, and he will make all your paths straight.
Dave Unverhau_1
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

Right on, Princess Bruce!

While we're on the subject (and speaking of subject), wouldn't it be great to make the subject a bit more of the problem? I know many folks do it, but there are still a lot of posts with titles like "ignite problem..."

Makes it easier to scan for stuff you know you can help somebody with...

Regards,

"Bruce"
Romans 8:28
S.K. Chan
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

Ohh .. how much I've missed London .. I used to go to an Indian restaurant in Covent Garden (Endell Street I think) a long time ago. Maybe I should go to UK for my next vacation ..
Pete Randall
Outstanding Contributor

Re: WHEN YOU POST A QUESTION ---

Uh-oh, Paula! Here comes Dan with the Forums police. Something about advertising for one's personal benefit.

On the other hand - you shouldn't have to worry, you can just disappear, right? You don't need batteries for that, do you?

;^)

Pete

Pete
Steven E. Protter
Exalted Contributor

Re: WHEN YOU POST A QUESTION ---

Hear Hear.

I don't want to be Bruce.

I want to be James Furgeson.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Robert Gamble
Respected Contributor

Re: WHEN YOU POST A QUESTION ---

Bruce,

I like Bruce's new rule for #6. A much better implementation.

-Bruce
Cheryl Griffin
Honored Contributor

Re: WHEN YOU POST A QUESTION ---

Bruce,
You take all the fun out of guessing, assumptions and reading minds. ;^)

- Bruce
"Downtime is a Crime."