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stop/start agent?

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Teck Sim
Frequent Advisor

stop/start agent?

Recently we have undergone change of name server, and the backup failed with the following message:

No Backups ran thru ARCserve last night for the Unix tapes. They all failed to connect with client agent (ADDRESS=Network address).
"The address could be incorrect or the agent at the specifies address is not up."

The tehnician advised me to stop and start the "agent". What is that mean? How can I stop/start the agent?
Thanks in advance.
4 REPLIES
Arockia Jegan
Trusted Contributor

Re: stop/start agent?

What kind of Backup software you are running? If you are running legato client on your system, then run

# /sbin/init.d/networker stop
#/sbin/init.d/networker start

He's asking you to stop and start the backup client software running on your system
Teck Sim
Frequent Advisor

Re: stop/start agent?

ARCserve.
S.K. Chan
Honored Contributor
Solution

Re: stop/start agent?

If I remember it's ..
# uagent stop
and then
# uagent start
You might want to check /sbin/init.d for any existing arcserve auto startup script. If it's there use the script to stop and start it.
Arockia Jegan
Trusted Contributor

Re: stop/start agent?

Chan is right.


To stop the UNIX agent:

Log in as root.

Typing the following at the command line:

uagent stop

To start the UNIX agent:


Log in as root.

Typing the following at the command line:

uagent start

To check the status of the UNIX agent:

Log in as root.

Typing the following command:

uagent status