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Re: 3 keys to successfully managing business services in a hybrid environment

Louise C Ng

Matt thank you for your perspective.  Yes.  I tell my customers... don't you want to know what goes on behind the curtain? when it comes to TRUSTing their service providers.  It is ever more important for IT to extend the ability to understand the health of end to end service delivery as part of the Value Chains they support.  I'd like to hear more about how you see traditional monitoring software allow IT to stretch into the Cloud to do up/down monitoring. 

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Louise C Ng

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Louise C Ng

Matt thank you for your perspective.  Yes.  I tell my customers... don't you want to know what goes on behind the curtain? when it comes to TRUSTing their service providers.  It is ever more important for IT to extend the ability to understand the health of end to end service delivery as part of the Value Chains they support.  I'd like to hear more about how you see traditional monitoring software allow IT to stretch into the Cloud to do up/down monitoring. 

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