5i displays "controller in lock-up state"

[George Nanobashvili]

after online flush upgrade of 5i during boot server diplays this message during "initialising" and does not mount a RAID5 drive.
Server ML 370 G2, 3 drives on 5i, OS Win 2k.
Have an identical server, moved HDDs to it - boots up fine. Urgent!!! pls advise how to fix.
Thank you

[George Nanobashvili]

Tried to flush 5i with Maintenance CD 7.30 but it only detects ROM (BIOS). Does this mean my 5i is dead? How can i reprogram it if it is in a "17XX Lock-up State" if i can't access it with Maintenance CD?

[Mark Sherwin_1]

just a suggestion.
remove your disks and do a system erase. If the server then appears to boot cleanly download the firmware maintenance CD 7.2 burn the ISO and update all Hardware.

[Marc Carney]

I had this problem this week on two different servers, one a DL380 and the other an ML370, both with 5i controller boards. On one of the servers reseating the 5i card worked, on the other I needed to replace the board.
Try reseating the 5i board, if that doesn't work then replace the 5i card.

Marc