ARMServer process for HPSureStore 12H STOPS

[Helen Herring]

Product revision on the development server (D380) HPARRAY is HP60. Product revision on the production server (K260) is HP62.

[Bill McNAMARA_1]

12H firmware:
HP62

12H software:
PHCO_22100 ARM HP-UX 10.01/10.10/10.20/10.30
PHCO_22101 ARM HP-UX 10.16/10.26 (CMW)
PHCO_22102 ARM HP-UX 10.24 (VVOS)
PHCO_22103 ARM HP-UX 11.00/11.10
PHCO_22104 ARM HP-UX 11.04 (VVOS)


For 11.11 ????

not sure(store)!

I presume this is the one you want... 11.X

EUROPE
======
http://europe-support.external.hp.com/wpsl/bin/doc.pl/screen=wpslDisplayPatch/sid=7baeab5407d25a6b8a?PATCH_PATH=/hp-ux_patches/s700_800/11.X/PHCO_23262&HW=s800&OS=11.00


US
==
http://us-support.external.hp.com/wpsl/bin/doc.pl/screen=wpslDisplayPatch/sid=7baeab5407d25a6b8a?PATCH_PATH=/hp-ux_patches/s700_800/11.X/PHCO_23262&HW=s800&OS=11.00

[Bill McNAMARA_1]

Sorry, the 'one' I was referring to was an ioscan.

The various management and diagnostics daemons started off by the hparray init script each perform a full ioscan (without the -k) this can cause long timeouts, and possible hangs, if two ioscans are running at the same time.

Usually this won't happen, unless you, root, run a full ioscan (without -k) at the same time.

The defect description of the PHCO posted above describes and armserver start process timeout.. Install it first on the hp62 system.

Read the release notes before installing it on the hp60 system, just in case you have to upgrade fw before installing. (good practice)

Later,
Bill

[Helen Herring]

Several months ago, when this problem was first reported to HP ITRC, they had me install patch PHCO_23262. The patch was for ARMServer timeouts. But the timeouts continued. I've check and our server firmware and the array firmware is current.

[Dan Rosen]

This was asked once before, and I can't find the original...

But when we stop hparray and restart it, what effect does that have to the availability of data on the array?

I would like to fix my log problem, but not bring down our application to do it!

Thanks