Disk Arrays
cancel
Showing results for 
Search instead for 
Did you mean: 

Battery Failed on Smart Array 642

Schmelzle
Occasional Contributor

Battery Failed on Smart Array 642

Hi,

i have a ProLiant ML350 G3 includet a Smart Array Controller 642.

The Storage Agent tells me:
Drive Array Accelerator Battery Failed. The array accelerator board attached to the array controller in slot 1 is reporting a battery failure.
[SNMP TRAP: 3027 in CPQIDA.MIB]

I recently installed the newst Driver 5.62.0.32 from 14.06.2004.

Now i wanted to install the newst Firmware like here described:
http://h18007.www1.hp.com/support/files/storage/us/download/21465.html

But the setup dont let me, dont start to install aborted before.

Any suggestions what to do ?

Thank you,

Marcus
1 REPLY
Cosmo
Occasional Contributor

Re: Battery Failed on Smart Array 642

If the error message was the same as mine when installing component CP005133.exe, being "There were no devices found that could be loaded with ROM image", try installing using the Command-line 'setupc.exe' version, rather then the GUI 'Setup.exe', which must have problems.

Regards,
Cosmo