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Business copy license not installing

balln
Advisor

Business copy license not installing

Im running CV 9.1 and have recieved my upgrade license for cv > 7. Im trying to add it through the array licensing option but it wont show in the list.
Ive also tried under server options from a text file but still the same result.
Its an eva 8000 2c12d and the license is unlimited.

Am i doing something wrong?
5 REPLIES
Víctor Cespón
Honored Contributor

Re: Business copy license not installing

Probably it's the wrong license.

Can you paste the product number and description of what you have been given?

Also, check that the license has been issued for the correct WWN. Look carefully, in several cases it has taken 2 or 3 people to spot the difference.
balln
Advisor

Re: Business copy license not installing

Hiya,

Ive checked the WWN and its spot on.

Product Number: T5342A
Product Name:
HP Bus Copy EVA8K Ser Unlim LTU
Product Version: CV >= 7.0

thanks for thr prompt reply.
Víctor Cespón
Honored Contributor

Re: Business copy license not installing

Just checked BC Quickspecs and that product number is correct.

Can you try to upgrade to Command View 9.2?

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=CommandViewEVA9.2

CV 9.1 has some problems with licenses, although with EVA6000/6100 mostly.
Mark...
Honored Contributor

Re: Business copy license not installing

Hi
Did you remember to get rid of the "" txt at the end of the licence AND put in a "return" ??? If not the install fails.
Mark
if you have nothing useful to say, say nothing...
balln
Advisor

Re: Business copy license not installing

Yep i tried that and still no luck. Im gonna upgrade to Cv 9.2 tomorrow so will post then if i get any luck.