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Can't reinstall RSM 2

Patrice Bourdon
Frequent Advisor

Can't reinstall RSM 2

Hi, i spent some hours trying to reinstall RSM 2 after a server crash.
If i install RSM 3, all is ok but i can't manage SAN (SAN not seen cause of different release of BusinessCopy 2 and RSM 3 ?).
If in install RSM 2, it always fail ause it seems to want to upgrade a previous version of RSM (but i do a 'clean install' (i hope), deleting directories and registry keys about RSM before...).

any idea ?
3 REPLIES
Víctor Cespón
Honored Contributor

Re: Can't reinstall RSM 2

Hi, the Bussiness Copy version 2 software is what HP had before RSM. RSM communicates with Command View, you do not need both softwares. With RSM 3.1 you can do everything, and it's free.
Patrice Bourdon
Frequent Advisor

Re: Can't reinstall RSM 2

hi vcespon,

i just reinstall rsm 2 doing it 'manually' (hard coding in registry from another server, copy files from old save, etc...).

With RSM3, no problem for instaling, but i cant see my eva, i suspect a licence problem, did you upgrade from rsm 2 to rsm 3 without changing anything else ?
Patrice Bourdon
Frequent Advisor

Re: Can't reinstall RSM 2

i stop to lose time with rsm 2 and start to lose with rsm 3 :)