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тАО02-27-2012 01:10 AM - last edited on тАО07-25-2013 09:47 PM by JinJing1
тАО02-27-2012 01:10 AM - last edited on тАО07-25-2013 09:47 PM by JinJing1
Cant LogIn to MSA2312SA
Hallo everybody,
please help with next problem:
cant login to msa2312sa, trying with different users from telnet and web,
account information - login and password - 100% right.
Trying on both controllers - same error - Unable to Authenticate Login, Try again
please help
thnx
P.S. This thread has been moved from Storage > General to Disk Array.-HP Forum Moderator
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тАО02-27-2012 01:35 AM
тАО02-27-2012 01:35 AM
Re: Cant LogIn to MSA2312SA
HI,
Probably you can try changing the password.
TO do this you need to log on to the CLI
Connect the micro-DB9-to-DB9 serial cable to the CLI port of the one of the controllers.
Start and configure a terminal emulator, such as HyperTerminal or VT-100
Press Enter to display the CLI prompt (#).
Write the following CLI command to set new password:
set password user
where user is the user name of the user that needs to be changed the password for (f.e. manage).
Regards
Sudhakar
IF the above resolves your issue please click on the KUDOS STAR in the left to assign points.
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тАО02-27-2012 02:37 AM
тАО02-27-2012 02:37 AM
Re: Cant LogIn to MSA2312SA
thanks for quick answer
will CLI ask for some username\password?
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тАО02-27-2012 02:59 AM
тАО02-27-2012 02:59 AM
Re: Cant LogIn to MSA2312SA
No it wont
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тАО02-27-2012 03:14 AM
тАО02-27-2012 03:14 AM
Re: Cant LogIn to MSA2312SA
will try to find micro-DB9, because i think it will be so problemly.
And another questio: why it happen, because we dont change any password, and i dont think what was hack?
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тАО02-27-2012 03:37 AM
тАО02-27-2012 03:37 AM
Re: Cant LogIn to MSA2312SA
Could it not also be because of the authentication service on the MSA is down?
You could try to restart the MC (management controller) before resetting the password.
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тАО02-27-2012 04:15 AM
тАО02-27-2012 04:15 AM
Re: Cant LogIn to MSA2312SA
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тАО02-27-2012 04:22 AM
тАО02-27-2012 04:22 AM
Re: Cant LogIn to MSA2312SA
This could be a problem of the management controllers (mc).
Connect via serial line and reset the MCs - the array will continue to work.
Hope this helps!
Regards
Torsten.
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тАО02-27-2012 04:26 AM
тАО02-27-2012 04:26 AM
Re: Cant LogIn to MSA2312SA
I believe the CLI command is: restart mc
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тАО02-27-2012 05:37 AM
тАО02-27-2012 05:37 AM
Re: Cant LogIn to MSA2312SA
thanks a lot,
i'll try to find cable and try to reset MC
Do you know, this cable was with storage in package?