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тАО08-16-2007 05:24 AM
тАО08-16-2007 05:24 AM
Command View EVA 7.0 licensing
I need to know how to migrate previous command View paper licenses to electronic licenses to be used under Command View 7.0
Thanks
Farid
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тАО08-16-2007 06:22 AM
тАО08-16-2007 06:22 AM
Re: Command View EVA 7.0 licensing
You need to go to this URL:
http://webware.hp.com
Full details are in this PDF:
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01080901/c01080901.pdf
Cheers,
Rob
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тАО08-16-2007 06:25 AM
тАО08-16-2007 06:25 AM
Re: Command View EVA 7.0 licensing
The link got broken in the previous post...
Cheers,
Rob
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тАО08-16-2007 07:40 AM
тАО08-16-2007 07:40 AM
Re: Command View EVA 7.0 licensing
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тАО08-16-2007 05:54 PM
тАО08-16-2007 05:54 PM
Re: Command View EVA 7.0 licensing
The EVA is still under warranty.
How to proceed in this case?
Regards,
Farid
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тАО10-22-2007 04:17 AM
тАО10-22-2007 04:17 AM
Re: Command View EVA 7.0 licensing
I've open a support request 5 days ago and nothing so far -- even HP support know how can I upgrade from 6 to 7.
rgds
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тАО10-22-2007 06:31 PM
тАО10-22-2007 06:31 PM
Re: Command View EVA 7.0 licensing
So far if CV6 or below is under support (it comes with 1 year support upon purchase) then using the corresponding SAID, you should be able to claim CV LTUs from ITRC SUM (Software Update Manager) - you can then generate LTUs from webware.hp.com by entering your EVA WWN.
The tricky thing is that even BC and CA should be migrated..
so they also need to be under support.
Le me know how it goes from your side.
Regards,
Faerid
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тАО10-22-2007 10:15 PM
тАО10-22-2007 10:15 PM
Re: Command View EVA 7.0 licensing
Thanks
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тАО10-22-2007 10:23 PM
тАО10-22-2007 10:23 PM
Re: Command View EVA 7.0 licensing
You need to claim whatever CV7 items in SUM, then after the claim is done, review what was claimed by selecting the "rs" check - there you will see all details, look for items like "1TB or Unlim CV LTU for EVAxx series"..
Regards,
Farid
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тАО10-22-2007 10:45 PM
тАО10-22-2007 10:45 PM
Re: Command View EVA 7.0 licensing
All I got when I click rs is something like this:
order number K1UB9999999
Order Status Scheduled
Delivery Date Oct 30, 2007
Release Description Command View EVA 7.0 June 2007
Product Description Product Number Product Version OS Version Platform
HP CV EVA 8K Series Unlimited Lic T5183A 7.0 NOT_APP ANY NOT_APP
HP CV EVA 7.0 Rep Sol Mgr 3.0 Media Kit T3724E 7.0 NOT_APP ANY NOT_APP
Using the order number I tried to get a key at webware, but it does not recognize as a valid id.
Am I missing something?
tks