- Community Home
- >
- Storage
- >
- Entry Storage Systems
- >
- Disk Enclosures
- >
- Re: Command View EVA 9.3 problem
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-04-2010 02:08 AM
11-04-2010 02:08 AM
Command View EVA 9.3 problem
I installed Command View EVA 9.3 as a clean install. Previously I had 9.1 which worked fine.
After installing and trying to log in to CVE I get the following error:
""Login failed. Security services not available. Ensure security services are running.""
I have added the local user to the hp storage admins group, so that is not the issue.
If I look on the xfinstall.log it says:
""
Starting installation of XF
XFROOT is C:\Program Files\Hewlett-Packard\XFROOT
Checking if files from a previously installed version of XF are present
The directory specified by the XFROOT environment variable (currently C:\Program Files\Hewlett-Packard\XFROOT) exists from a previous installation.
Installing XF as a service
XF installed
Starting the XF Service
The HP MIF service is starting......................................
The HP MIF service could not be started.
More help is available by typing NET HELPMSG 3523.
XF Service did not start correctly
Aborting the installation.
Done
""
If I try to start the HP MIF service manually, it says:
""
The HP MIF service on Local Computer started and then stopped. Some services stop automatically if they have no work to do.
""
So I guess the problem is that HP MIF service failed to start and therefore the XF service cannot be installed.
Any help would be appriciated!
Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-05-2010 12:21 AM
11-05-2010 12:21 AM
Re: Command View EVA 9.3 problem
This issue comes if the system is not having any valid IP address and DNS.
Make sure that you connected Network cable to Interface and assign one Valid IP address.
If the system is not haveing any DNS entry, make the Entry with host name in C:\windows\system32\drivers\etc\hosts file
Restart the system and it will work.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-05-2010 12:44 AM
11-05-2010 12:44 AM
Re: Command View EVA 9.3 problem
The two other interfaces has tcp/ip disabled and they operate as network interfaces for some microsoft virtual server machines.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-10-2010 02:51 AM
11-10-2010 02:51 AM
Re: Command View EVA 9.3 problem
ich have the same/similar problem.
After installing CV EVA 9.3, the HP MIF Service wont start.
First it says "starting". Then, after 5 minutes or so, it stops. I have an error Message in the windows event log that says that HP MIF Service couldnt be started.
i entered the hostname in the "hosts" file. And re-booted the management server.
Now the service give me the message:
The HP MIF service on Local Computer started and then stopped. Some services stop automatically if they have no work to do.
I hope there is someone who can help.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-25-2010 08:48 AM
11-25-2010 08:48 AM
Re: Command View EVA 9.3 problem
We also had the problem on a clean install that we could not login and after a reboot the MIF service didn't start.
Uninstalling did not work and this one had nothing to do with IPs / DNS / Network Cards.
After some tedious troubleshooting in our case the ACLs for the XFROOT Path (see the environment variables) have somehow gone to hell.
Resetting the folder security (C:\Program Files (x86)\Hewlett-Packard\XFROOT) to "Inherit all" did the trick for us, maybe it works for you as well.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-26-2010 06:55 AM
11-26-2010 06:55 AM
Re: Command View EVA 9.3 problem
YES. Thats the solution. We now figured it out by ourselfs.
When you do a clean install of CV EVA 9.3 the HP MIF Service wont start after the first re-boot.
Then you have to do the following:
After the first re-boot go to program directory of the XF Program.
Normally
C:\Program Files\Hewlett-Packard\XF
then run the uninstall.bat file
after that right-click to the XFROOT Directory. Normally found at:
C:\Program Files\Hewlett-Packard\XFROOT
go to the security settings tap. You will see that all security and user rights have gone to hell as Alex already mentioned :)).
You have to set them manualy for the whole directory and all sub-folders.
After that, delete the whole XFROOT Directory.
Then go to C:\Program Files\Hewlett-Packard\XF again.
then run install.bat "C:\Program Files\Hewlett-Packard\XFROOT"
After that the MIF Service starts up normally ! And you cann now access the CV EVA Interface.
CV EVA: https://[IP-Adress]:2372
MIF Service: https://[IP Adress]:2374
Wow. Thats really a bug in the software i think.....
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-13-2011 02:47 AM
07-13-2011 02:47 AM
Re: Command View EVA 9.3 problem
Hi, this issue exist in CV 9.4 as well. Unfornately there is no "uninstall.bat" ...
any suggestions?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-19-2011 08:57 AM
07-19-2011 08:57 AM
Re: Command View EVA 9.3 problem
For me helped this in CV 9.4 :
setting correct permissions on XFROOT
then
in XF\bin\win-32
run xf.exe -i -ar
then net start xf
CV is running ...
There is no one HP storrage sw install without problems ...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-10-2011 01:43 AM
11-10-2011 01:43 AM
Re: Command View EVA 9.3 problem
I resolved this issue by adding the user to the HP Storage Users group. After this, I was able to log in to Command View EVA. I hope this helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-19-2011 07:33 AM
11-19-2011 07:33 AM
Re: Command View EVA 9.3 problem
I've encountered this one before.
Check if the HP Management Infrastructure (MIF) is running.
Once started, it was solved in my case.
Ruben