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Command View EVA license question

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gchiappini
Occasional Advisor

Command View EVA license question

Hi,
I have a question about the command view license.
I have installed an EVA4000 upgrade to EVA8000
and before I have upgrade the command view 6.02 to 8.0.2
Now the customer had buy the upgrade license command view HP CV EVA 3k/4k Upgd to 8k Ser Unlim Lic product number T5186A and we have insert this license on the command view
We had a problem on the screen command view because there is a yellow allarm
I think that there is some thing missing
Can you help me for understand what the customer needs
Many thanks in advance
Best regards
Gianluca
10 REPLIES
Patrick Terlisten
Honored Contributor
Solution

Re: Command View EVA license question

Hello,

maybe this yellor warning is just the instant-on licenes, after die CV installation. Check the installed licenses if there are CA and BC temporary licenses (60 day trial).

Best regards,
Patrick
Best regards,
Patrick
gchiappini
Occasional Advisor

Re: Command View EVA license question

Hi, many thanks for your response but what means BC and CA ?
Thank you
regards
Gianluca
Patrick Terlisten
Honored Contributor

Re: Command View EVA license question

Hello,

BC= Business Copy (Snapshots, Clones etc.)
CA= Continuous Access (Mirroring)

Best regards,
Patrick
Best regards,
Patrick
gchiappini
Occasional Advisor

Re: Command View EVA license question

Hi Patrick,
but I would explain better my question
what I need if I install the upgrade command view from the version 6.0.2 to version 8.0.2?Many thanks
Regards
Gianluca
Patrick Terlisten
Honored Contributor

Re: Command View EVA license question

Hello,

you need only the license files for the used capacity of the EVA, the LTUs for Command View. Nothing else. But CV installs trial licenses for CA and BC and this would explain the yellow questionmark in your navigation pane.

Take a look into the physical view of the EVA. If there are no warnings, everything should be fine.

Hope this helps.

Best regards,
Patrick
Best regards,
Patrick
gchiappini
Occasional Advisor

Re: Command View EVA license question

Hi,
I would knnow if the upgrade license command view HP CV EVA 3k/4k Upgd to 8k Ser Unlim Lic product number T5186A is ok or not for this situation
And which the procedure to install the upgrade from cv 6.0.2 to 8.0.2?
Many thanks for your help
Regards
Gianluca
Patrick Terlisten
Honored Contributor

Re: Command View EVA license question

Hello,

this should be the right license.

Best regards,
Patrick
Best regards,
Patrick
gchiappini
Occasional Advisor

Re: Command View EVA license question

Hi patrick ,
BUT I have need of the one base license of the view command to install a version 8.0.2 over that the upgrade license?
Many thanks
Regards
Gianluca
Patrick Terlisten
Honored Contributor

Re: Command View EVA license question

Hello,

yes. With CV 7.0 it was mandatory to have a license file. This should be shipped to you or your customer if the EVA was under support. If your EVA wasn't under support, then you might need to buy a new license. You should contact your HP sales representive for more informations.

Try the search here in the forum. You migth find some useful informations.

Best regards,
Patrick
Best regards,
Patrick
gchiappini
Occasional Advisor

Re: Command View EVA license question

I have find the solution
Many thanks Patrick
Regards
Gianluca