Controller Processing error creating CVS volume on XP24k

[Chuck Heintzelman]

I have recently upgraded firmware on several XP24k's. All went well except one. I now get an error message when I try to create a CVS volume from the web console.

"An error occurred during array controller processing. If the problem persists, please contact your HP account support representative (3305 3003)"

There are no sims showing and all looks well in the Maintenance window. I can create CVS volumes from the svp.

Any ideas??????

[Nigel Poulton]

I would suggest raising a call with HP.

Alternatively you could post some screenshots and give more details what you are attempting. E.g. are you attempting a Volume to Space operation or actually creating a CVS?
Is it OPEN-V.................

[Chuck Heintzelman]

I get the error when I go to Customized Volume - Install CV - Step through the screens to create the volume.

When I apply, the install screen comes up for several minutes. It never gets past zero %, and then errors.

I have attached some screen shots.

[Nigel Poulton]

sorry i'm stumped.

looks like a call to hp. although seeing as you've been upgrading the ucode yourself :-S

i assume when you say you can create cvs volume in from the svp you have tried the same volume (parity group, size, emulation, cu:ldev address.....)

or may be just keep using the svp and wait for the next version of ucode.

[msaravanan]

are u facing problem only in the CVS screen?? means are u able to do any other modifications via web console?

did the microcode upgrade went fine without any error/warning codes?

meanwhile u can try with following,
1)try "All config Refresh" from the webconsole
2) check the "webserver status" through SVP
2) if any of the service "not active" try rebooting the SVP.

cheers,
saran

[Chuck Heintzelman]

Thanks for the replies. It looks as though the svp is the problem. I stepped through some screens yesterday and found some other symptoms. I can not set the svp ip address with out error. I tried to reapply the firmware and recieved errors updating the svp. I have one on order and will update after it is changed.

Chuck

[Chuck Heintzelman]

I changed the SVP and all of the errors are now gone. Thanks everyone...

Chuck