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DL380 G3 with Smart Array 6400 downshifts and timeouts

kgiddings
Occasional Contributor

DL380 G3 with Smart Array 6400 downshifts and timeouts

I have a re-occurring problem with a DL380 G3 and a smart array 6400 where the drives drop out of the array with downshift and then time out errors in the event log. I have replaced the drives and migrated from the integrated 5i to 6400 controller but still have the problems. I am thinking about replacing the back plane but wanted to get some suggestions before I do that. I have included the array diagnostic report to this post. Thank you in advance for any suggestions you might have.
3 REPLIES
gregersenj
Honored Contributor

Re: DL380 G3 with Smart Array 6400 downshifts and timeouts

kgiddings
Occasional Contributor

Re: DL380 G3 with Smart Array 6400 downshifts and timeouts

All the drives had the current firmware but thanks for the suggestion. I ended up replacing the SCSI backplane and it solved the issue. Again, thanks for your response!
gregersenj
Honored Contributor

Re: DL380 G3 with Smart Array 6400 downshifts and timeouts

You're welcome.

Good thing you got it solved.

BR
/jag