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DL385 "Dell VIRTUAL DISK SCSI Disk Device"

jwil
Occasional Visitor

DL385 "Dell VIRTUAL DISK SCSI Disk Device"

I have an HP server that has a Dell VIRTUAL DISK SCSI Disk Device setup on it and is using the SAS 6/IR controller. I find this weird since those are dell products. We have had a few failed disks in the past 2 weeks and would like a gui to look at. Can the array be managed with any kind of array manager? Will Dells openmanage support this? I don't know why it was installed like this and have found nothing on the internet of anyone else doing it. Thanks in advance for any help you can provide.
6 REPLIES
Torsten.
Acclaimed Contributor

Re: DL385 "Dell VIRTUAL DISK SCSI Disk Device"

I guess somebody on your site installed this foreign software instead of the proliant support pack. Check this from the software control panel.

Hope this helps!
Regards
Torsten.

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jwil
Occasional Visitor

Re: DL385 "Dell VIRTUAL DISK SCSI Disk Device"

I don't see any software installed. The storage controller is the SAS 6/IR controller and the disk array reads as a "Dell VIRTUAL DISK SCSI DISK DEVICE". Currently there is no software on the server that will allow us to look at the array.
Torsten.
Acclaimed Contributor

Re: DL385 "Dell VIRTUAL DISK SCSI Disk Device"

install the current PSP from smartstart CD!

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
jwil
Occasional Visitor

Re: DL385 "Dell VIRTUAL DISK SCSI Disk Device"

Will this affect anything? This is our Active Directory server and can't afford an outage at this time.
jwil
Occasional Visitor

Re: DL385 "Dell VIRTUAL DISK SCSI Disk Device"

I guess im also still confused on why in device manager it would say we are using a SAS 6/IR controller and a Dell virtual disk. Will the support pack fix this?
jwil
Occasional Visitor

Re: DL385 "Dell VIRTUAL DISK SCSI Disk Device"

thanks