EV_AGENT[3901]

[William R Bowen]

EV_AGENT[3901]: Agent cannot communicate with the storage system .Socket call interrupted.Most likely due to network error

This is a N class servers connected to an EMC frame. Any ideas to what can be causing this?? Users are complaining about performance but I have viewed glance and other performance charts and I don't see a resource problem. Any direction will be greatly appreciated.

[Sameer_Nirmal]

Most likely there is some network problem, maybe n/w switch issue or so depends on the network setup you have.

What NavisphereAgent version is installed and what EMC frame ?

Check the agent config file and test the network connectivity between the host and the EMC frame SPs. One can turn on the agent debug to get more insight of the problem.

[William R Bowen]

Thanks for the reponse.

Navi agent Version 6.19.0[4.14] to a CX700