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EVA 5000 No Description for Error Messages

dirtyworks
Occasional Advisor

EVA 5000 No Description for Error Messages

Hi,

 

I'm trying to track down the source of a database timeout and found a number of error messages with no information provided on the StorageWorks Command View EVA GUI.  A search on the interwebs produced nothing.

 

Alarm code: 3028

Management Server/Storage System SCell:eva-02

Cannot find description for SC Event Code: 03090018

 

Alarm code: 3028

Management Server/Storage System SCell:eva-02

Cannot find description for SC Event Code: 096c000f

 

No other hardware issues on the disk sets where this error appears.

1 REPLY
Uwe Zessin
Honored Contributor

Re: EVA 5000 No Description for Error Messages

The Command View EVA installation is missing the correct parsefile for the VCS firmware that is running on the EVA5000. You need to get hold of the correct .TXT file or the VCS firmware image (.SSS) which includes a copy, too. Then upload it via CV-EVA.

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