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тАО09-03-2008 10:04 PM
тАО09-03-2008 10:04 PM
EVA 5k controller reboot every 5 days
We have EVA 5k/VCS 3.028. Since about 20 days, "both controllers have begun booting" every 5 days!! (it seems that ctrl want to resync).
Any suggestions?
Thanks
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тАО09-03-2008 10:06 PM
тАО09-03-2008 10:06 PM
Re: EVA 5k controller reboot every 5 days
can you send the controller and termination logs pls
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тАО09-03-2008 10:17 PM
тАО09-03-2008 10:17 PM
Re: EVA 5k controller reboot every 5 days
There is nothing in the term log when the reboot occurs. But, ctrl A has failed twice (26/05 and 19/08) with "Excessive correctable errors have been seen in cache memory".
Feel free if u need more info.
Guy
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тАО09-03-2008 10:29 PM
тАО09-03-2008 10:29 PM
Re: EVA 5k controller reboot every 5 days
a) the controller firmware 3.028 was innactivated in march this year, so if you want to be on the supported you should upgrade it to the 3.110 (it can be done online)
b) if the controller resync occurs on a regular basis it can be caused by the memory exhaustion while getting the vdisk info (e.g. by the RSM, BC applications). It was fixed in the 3.1x version of the controller firmware
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тАО09-03-2008 10:43 PM
тАО09-03-2008 10:43 PM
Re: EVA 5k controller reboot every 5 days
http://h71028.www7.hp.com/ERC/downloads/4AA0-9102ENW.pdf
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тАО09-03-2008 11:07 PM
тАО09-03-2008 11:07 PM
Re: EVA 5k controller reboot every 5 days
Thanks for your reply.
I think that we are going to process firmware upgrade.
Guy