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EVA 8100 Disk CSR (Customer Self Repair) Document

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Wal Brown
Occasional Visitor

EVA 8100 Disk CSR (Customer Self Repair) Document

Hi

Can anybody tell me where to find a copy of the CSR which explains the procedure for replacing a faulty disk in an EVA8100. When trying to find a procedure to do this all roads seem to lead to this CSR but I can't find a copy anywhere. I have tried all of the usual suspects without luck. The customer does not have a copy onsite.

Many Thanks
7 REPLIES
Eemans Dany
Honored Contributor

Re: EVA 8100 Disk CSR (Customer Self Repair) Document

Hi,

I have posted the link to the manuals for EVA 8100.
Under Service an maintenance you should find what you need.

Dany

"http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual〈=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=12169&prodSeriesId=3664583"

Wal Brown
Occasional Visitor

Re: EVA 8100 Disk CSR (Customer Self Repair) Document

Hi Dany

Thanks for the quick reply, unfortunately I get 'Page Not Found' when I access the link. Can you reach it ok?

Regards

Wal
Eemans Dany
Honored Contributor

Re: EVA 8100 Disk CSR (Customer Self Repair) Document

Ok,

Lets try i another way.

www.hp.com/support

Select country : United states

Select : Download drivers and software
Search for EVA8100 click >>

Select the first line : » HP StorageWorks EVA8100 2C6D Racked for Multi Product

On the left bottom side select manuals

Select then : Service and maintenance information

Should work this way

Dany
Wal Brown
Occasional Visitor

Re: EVA 8100 Disk CSR (Customer Self Repair) Document

Hi Again Dany

Thanks I could access the site using the method you suggest, I had found this in my earlier searches, but this time went through all of the documents in the Service & Maintenance Section. Unfortunately non of the documents deal with individual disk replacemnt.

Thanks again for your help, any other suggestions welcome.

Wal
Eemans Dany
Honored Contributor
Solution

Re: EVA 8100 Disk CSR (Customer Self Repair) Document

Hi,

Perhaps another way.

http://www.hp.com/go/sml
This site contains video for replacements.
Not sure of EVA is on it.

Another document for use with a lot of links is the EVA user guide.

http://www.dectrader.com/docs/set1/c01721462.pdf

I have attached a document with the procedure to replace a disk.

Dany
Wal Brown
Occasional Visitor

Re: EVA 8100 Disk CSR (Customer Self Repair) Document

Hi Dany

Interesting I just found what I think is the same site via another link;

http://thesml.hp.com/

It think this is what I am after and I drilled down to the FRU for disks which is pretty clear.

Thanks also for the manual which also has full instructions in Section 5.

Closing this call, thanks again.

Wal
Wal Brown
Occasional Visitor

Re: EVA 8100 Disk CSR (Customer Self Repair) Document

Please see comments above.