Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
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EVA4400 Controler Software diagnostic Failure

JuanCG
Super Advisor

EVA4400 Controler Software diagnostic Failure

Hello everyone, I have a problem with an EVA4400, the two I get into operational HSV300 Soft sate Diagnostic failure.

The Firmware for HSV300 is 09,004,000 and the Command View 8.0.

You know because I could be? THANK YOU
1 REPLY
susanta_dutta
Trusted Contributor

Re: EVA4400 Controler Software diagnostic Failure

Hi Juan,

This indicates that during last power up, any of controller hardware component did not get initialized correctly. Not related with Firmware.

Best is look at the log to determine which component has the issue. Sometime battery or SFP connected to Host Port also caused this error.

Otherwise, you may Power cycle the complete array to see any further failure, if still persists, get Controller Event log analyzed.

Regards
Susanta