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EVA6000 Command View 5.0 login problem

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Ivan Tuda
Occasional Advisor

EVA6000 Command View 5.0 login problem

Hi2all!

I connected and zoned EVA storage with management server (Win 2003 server), installed command view 5.0 and now trying to login through web interface (https://localhost:2381) and SSSU.
On web, I am able to login to System management with my domain user/pass, but when I try to open command_view_eva agent, it says: "Proxy Error, The proxy server received an invalid response from an upstream server."
Notice that I'm localy connected with RDP to management server with no proxy option set in IE browser.
Next try, I opened SSSU prompt, entered "select manager localhost user=xxxx password=xxxx" and "select system EVA6000", but I get response:
"EMCLIENTAPI_PERMISSIONDENIED_ERROR : Invalid username or password."

What can I try next to login?
8 REPLIES
Uwe Zessin
Honored Contributor

Re: EVA6000 Command View 5.0 login problem

CV versions < 6.0 and older versions of the system management homepage (SMH) did not use Windows authentication. They were using the "Administrator" user + password as defined in the SMH.

Is this a new installation or has this ever worked before?
.
Ivan Tuda
Occasional Advisor

Re: EVA6000 Command View 5.0 login problem

This system worked before, but we changed it's location and zonned it with different management server.
What is SMH?

Is it problem that each of controllers are connected with only one FC to SAN?
Bhavnish Kamboj (BK)
Trusted Contributor

Re: EVA6000 Command View 5.0 login problem

Try login with your local admin credentials.
Ivan Tuda
Occasional Advisor

Re: EVA6000 Command View 5.0 login problem

I tried to login with local credentials, same thing...
Víctor Cespón
Honored Contributor
Solution

Re: EVA6000 Command View 5.0 login problem

Just one question: why are you using Command View 5.0?
That's way obsolete, is the EVA has firmware 6100 or more recent, you can install CV 9.3.
If not, at least install CV 6.02:

ftp://ftp.hp.com/pub/softlib/software7/COL16255/co-43020-1/T3724-10009.iso

ftp://ftp.hp.com/pub/softlib/software8/COL17042/co-46715-1/T3724-10502CVEVA_6_0_2.zip
Ivan Tuda
Occasional Advisor

Re: EVA6000 Command View 5.0 login problem

Thank you, will try to install and get back.
Ivan Tuda
Occasional Advisor

Re: EVA6000 Command View 5.0 login problem

I managed to connect to array using CV 6.0.
Now I'm trying to initialize the system, but it says following:

Operation failed!

Description Not available
Ivan Tuda
Occasional Advisor

Re: EVA6000 Command View 5.0 login problem

Restarting the Command View service helped.