FC60 Controller B Unknown

[SCSI Error]

Hello all
I have one fc60 with two controller connect to server .(controller A and B)

serverhost>fcmsutil /dev/td0

Vendor ID is = 0x00103c
Device ID is = 0x001028
TL Chip Revision No is = 2.3
PCI Sub-system Vendor ID is = 0x00103c
PCI Sub-system ID is = 0x000006
Topology = PRIVATE_LOOP
Local N_Port_id is = 0x000001
Local Loop_id is = 125
N_Port Node World Wide Name = 0x50060b000006c119
N_Port Port World Wide Name = 0x50060b000006c118
Driver state = ONLINE
Hardware Path is = 1/2/0/0
Number of Assisted IOs = 1369148
Number of Active Login Sessions = 1
Dino Present on Card = NO
Maximum Frame Size = 960
Driver Version = @(#) libtd.a HP Fibre Channel Tachyon TL/TS/XL2 Driver B.11.00.10 (AR1201) /ux/core/kern/wsio/td_glue.c: Oct 11 2001, 11:54:14

serverhost>fcmsutil /dev/td1

Vendor ID is = 0x00103c
Device ID is = 0x001028
TL Chip Revision No is = 2.3
PCI Sub-system Vendor ID is = 0x00103c
PCI Sub-system ID is = 0x000006
Topology = PRIVATE_LOOP
Local N_Port_id is = 0x000001
Local Loop_id is = 125
N_Port Node World Wide Name = 0x50060b0000080715
N_Port Port World Wide Name = 0x50060b0000080714
Driver state = ONLINE
Hardware Path is = 1/10/0/0
Number of Assisted IOs = 380
Number of Active Login Sessions = 0
Dino Present on Card = NO
Maximum Frame Size = 960
Driver Version = @(#) libtd.a HP Fibre Channel Tachyon TL/TS/XL2 Driver B.11.00.10 (AR1201) /ux/core/kern/wsio/td_glue.c: Oct 11 2001, 11:54:14

serverhost>


serverhost>amdsp -a FC60

Vendor ID = HP
Product ID = A5277A
Array ID = 000000A0B80911C2
Array Alias = FC60
-----------------------------------------
Array State = WARNING
Server Name = serverhost
Array Type = 3
Mfg. Product Code = 348-0041996
Date = Thu Nov 29 09:52:33 EDT 2007
Path to Ctlr A VSB0 = 1/2/0/0.8.0.5.0.0.0

--- Disk space usage --------------------
Total Physical = 341.8 GB
Allocated to LUNs = 341.6 GB
Used as Hot Spare = 0.0 GB
Unallocated (avail for LUNs) = 0.0 GB
-----------------------------------------

THE FOLLOWING WARNING(S) EXIST:
- Array Enclosure Controller B: UNKNOWN


Vendor ID = HP
Product ID = A5277A
Array ID = 000000A0B80911C2
Array Alias = FC60
-----------------------------------------
LUN Status Capacity Ctrl RAID Segment Disks
--- ----------------- --------- ---- ---- ------- -----
0 OPTIMAL 68.3 GB A 0 16 1:0

1 OPTIMAL 68.3 GB A 0 16 2:0

2 OPTIMAL 68.3 GB A 0 16 1:1

3 OPTIMAL 68.3 GB A 0 16 2:1

4 OPTIMAL 68.3 GB A 0 16 1:2

31 UTM:GOOD


LUN WCE RCD CME CWOB WCA RCA CMA
--- --- --- --- ---- --- --- ---
0 X X X

1 X X X

2 X X X

3 X X X

4 X X X


Total capacity of LUNs on controller A = 341.6 GB
Total capacity of LUNs on controller B = 0.0 MB
Total capacity of all configured LUNs = 341.6 GB


Vendor ID = HP
Product ID = A5277A
Array ID = 000000A0B80911C2
Array Alias = FC60
-----------------------------------------

SCSI Channel:ID = 1:0
Enclosure = 0
Slot (0-based) = 0
Disk State = OPTIMAL
Disk Group and Type = 0955F00014474BCDE8 LUN
Capacity = 68.4 GB
Manufacturer and Model = HP 73.4G ST373207LC
Serial Number = 3KT69XP4
Firmware Revision = HPC1

SCSI Channel:ID = 2:0
Enclosure = 0
Slot (0-based) = 1
Disk State = OPTIMAL
Disk Group and Type = 0955F00016474BCE0D LUN
Capacity = 68.4 GB
Manufacturer and Model = HP 73.4G ST373405LC
Serial Number = 3EK1DJSH
Firmware Revision = HP04

SCSI Channel:ID = 1:1
Enclosure = 0
Slot (0-based) = 2
Disk State = OPTIMAL
Disk Group and Type = 0955F00018474BCE25 LUN
Capacity = 68.4 GB
Manufacturer and Model = HP 73.4G ST373405LC
Serial Number = 3EK0XV7L
Firmware Revision = HP03

SCSI Channel:ID = 2:1
Enclosure = 0
Slot (0-based) = 3
Disk State = OPTIMAL
Disk Group and Type = 0955F0001A474BCE31 LUN
Capacity = 68.4 GB
Manufacturer and Model = HP 73.4G ST373405LC
Serial Number = 3EK0XF92
Firmware Revision = HP04

SCSI Channel:ID = 1:2
Enclosure = 0
Slot (0-based) = 4
Disk State = OPTIMAL
Disk Group and Type = 0955F0001C474BCE3E LUN
Capacity = 68.4 GB
Manufacturer and Model = HP 73.4G ST373405LC
Serial Number = 3EK0ZCA3
Firmware Revision = HP04

Total capacity of all installed physical disks = 341.8 GB

Hot Spare Activity
--------------------
None

Vendor ID = HP
Product ID = A5277A
Array ID = 000000A0B80911C2
Array Alias = FC60
-----------------------------------------
Disk Group 0955F0001C474BCE3E:
Disk Group Type = LUN
Number of LUNs = 1
LUN(s) = 4
Remaining Capacity = 0.0 MB
RAID Level = 0
Segment Size = 16 KB
Disks:
1:2
Disk Group 0955F00018474BCE25:
Disk Group Type = LUN
Number of LUNs = 1
LUN(s) = 2
Remaining Capacity = 0.0 MB
RAID Level = 0
Segment Size = 16 KB
Disks:
1:1
Disk Group 0955F00014474BCDE8:
Disk Group Type = LUN
Number of LUNs = 1
LUN(s) = 0
Remaining Capacity = 0.0 MB
RAID Level = 0
Segment Size = 16 KB
Disks:
1:0
Disk Group 0955F0001A474BCE31:
Disk Group Type = LUN
Number of LUNs = 1
LUN(s) = 3
Remaining Capacity = 0.0 MB
RAID Level = 0
Segment Size = 16 KB
Disks:
2:1
Disk Group 0955F00016474BCE0D:
Disk Group Type = LUN
Number of LUNs = 1
LUN(s) = 1
Remaining Capacity = 0.0 MB
RAID Level = 0
Segment Size = 16 KB
Disks:
2:0
Total remaining capacity for LUN disk groups = 0.0 MB
Information for Controller A - 000000A0B80911C2:
Controller Status = GOOD
Controller Mode = ACTIVE
Vendor ID = HP
Product ID = A5277A
Serial Number = 1T13610120
Firmware Revision = 04000316
Boot Revision = 04000301
HP Revision = HP12
Loop ID = 5
AL_PA = 0xE0
Preferred AL_PA = 0xE0
Controller Date = 11/29/2007
Controller Time = 09:29:56
Cache Battery Age = 0 to 89 days
NVSRAM Checksum = 0xE14655DA

Information for Controller B - 000000A0B80911C2:
Controller Status = UNKNOWN
Controller Mode = NOT RESPONDING
Information for Disk System 1 (USSA02010629), Controller A:
SCSI Channel = 1
Thumbwheel Setting = 0
Controller Status = GOOD
Vendor ID = HP
Product ID = A5294A
BCC Serial Number = USSA02010629
Firmware Revision = HP05
Information for Disk System 1 (USSA02010629), Controller B:
SCSI Channel = 2
Thumbwheel Setting = 0
Controller Status = GOOD
Vendor ID = HP
Product ID = A5294A
BCC Serial Number = USSD01116726
Firmware Revision = HP05

Vendor ID = HP
Product ID = A5277A
Array ID = 000000A0B80911C2
Array Alias = FC60
-----------------------------------------
Overall State of Array = WARNING
Array configuration:
Cache Block Size = 4 KB /
Cache Flush Threshold = 80 % /
Cache Flush Limit = 100 % /
Cache Size = 256MB /

THE FOLLOWING WARNING(S) EXIST:
- Array Enclosure Controller B: UNKNOWN

Vendor ID = HP
Product ID = A5277A
Array ID = 000000A0B80911C2
Array Alias = FC60
-----------------------------------------
Array Controller Subsystem:
Controller A: GOOD
Controller B: UNKNOWN
PS 1: GOOD
PS 2: GOOD
Fan 1: GOOD
Fan 2: GOOD
Temp Sensor: GOOD
Battery: GOOD
Disk System 1 - USSA02010629:
BCC Controller A: GOOD
BCC Controller B: GOOD
PS A: GOOD
PS B: GOOD
Fan A: GOOD
Fan B: GOOD
Temp Sensor: GOOD
No LUNs are currently rebuilding
serverhost>


Please help why array enclosure B is unknown

Thanks

[SCSI Error]

Issuing command ammgr -V -c AA

gives me an error

serverhost>ammgr -V -c AA 000000A0B80955D2
GetState() command received
GetState() command started
GetState() command complete
Set_ControllerMode(0, 2) command received
Set_ControllerMode(0, 2) command started
Set_ControllerMode(0, 2) command complete
Error in command execution, "RMT_AM60ERRORSTATUS_MSG"

AM60ERR : ERR_COMMAND_FAILED
AM60ERR QUAL : SET_CONTROLLER_MODE
MODULE_CODE_ID : SUBSYSTEM
COMMAND STATE : A SCSI error occurred
ERROR NUMBER : 2

Sense Key = 0x0b: "ABORTED COMMAND"
Additional Sense Code = 0x44
Additional Sense Code Qual = 0x00

Decoded SCSI Sense:
Internal Target Failure: Aborted Command--possibly recoverable if retried

ammgr: Error in command execution
serverhost>

[SCSI Error]

After several minutes of trying now its working

>ammgr -V -c AA 000000A0B80955D2
GetState() command received
GetState() command started
GetState() command complete
Set_ControllerMode(0, 2) command received
Set_ControllerMode(0, 2) command started
Set_ControllerMode(0, 2) command complete
Set Controller Mode to ACTIVE_ACTIVE


but still got still got this error

THE FOLLOWING WARNING(S) EXIST:
- Array Enclosure Controller B: UNKNOWN

[tkc]

have you tried reseating the controller B ?
try accessing the controller from the serial port for both controller and compare the outcome.