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FC60 Problem (help plz)

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meekrob
Super Advisor

FC60 Problem (help plz)

Hi All,
i am having some problems with my FC60 so it will be great if anyone can help me as i have a little bit knowledge on FC60. kindly find attached the "amdsp" command output.
i already know that i have problems with the following 2 disks:
2:1 and 5:4 (which is a global spare).
So, how could i proceed to eliminate these errors? (by steps)
Thanks in advance
14 REPLIES
Torsten.
Acclaimed Contributor
Solution

Re: FC60 Problem (help plz)

Consider to replace the both disks and the battery!

Hope this helps!
Regards
Torsten.

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meekrob
Super Advisor

Re: FC60 Problem (help plz)

Hello Torsten,
thanks for the reply. Is there any procedure to follow before replacing the disks? as for the battery i "googled" the procedure to replace it.
meekrob
Super Advisor

Re: FC60 Problem (help plz)

thanks a lot for your assistance
meekrob
Super Advisor

Re: FC60 Problem (help plz)

Hi All,

even after replacing the 2 mentioned defective disks (2:1 and 5:4), i am still getting the same error messages.

Any help is appreciated.
Torsten.
Acclaimed Contributor

Re: FC60 Problem (help plz)

Can you attach the amdsp again?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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meekrob
Super Advisor

Re: FC60 Problem (help plz)

Hello Torsten,

kindly find attached the amdsp output.

Regards
Torsten.
Acclaimed Contributor

Re: FC60 Problem (help plz)

There are 2 problems:

THE FOLLOWING WARNING(S) EXIST:
- Array Enclosure Battery: CRITICAL


...

SCSI Channel:ID = 2:1
Enclosure = 0
Slot (0-based) = 3
Disk State = FAILED VIA MODE SELECT
Disk Group and Type = 0952F6005248FCF9B5 LUN
Capacity = 68.4 GB
Manufacturer and Model = HP 73.4G ST373453LC
Serial Number = 3HW0R4NH
Firmware Revision = HPC5


SCSI Channel:ID = 5:4
Enclosure = 2
Slot (0-based) = 8
Disk State = FAILED VIA MODE SELECT
Disk Group and Type = 000000000000000000 HOT SPARE
Capacity = 17.0 GB
Manufacturer and Model = SEAGATE ST318404LC
Serial Number = 3BT2NWRH
Firmware Revision = HP04





The manual says about this status "The disk was failed using a host-initiated command."


I would try to change the status to up again:


amutil -d channel:id -rr channel:id



Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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meekrob
Super Advisor

Re: FC60 Problem (help plz)

Hello Torsten,

could you clarify more about the usage of the proposed command as i will execute on a live and critical system:

amutil -d channel:id -rr channel:id
as in fact the manual pages of amutil does not mention the -d and -rr options specified above.

Thanks in advance
Torsten.
Acclaimed Contributor

Re: FC60 Problem (help plz)

Using -D you can down a disk to a FAILED state (this was perhaps done before?), using "-d" you can set it to UP again. I would try this with the "failed" spare disk first and check again after this.

Hope this helps!
Regards
Torsten.

__________________________________________________
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those who understand binary, and those who don't.

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meekrob
Super Advisor

Re: FC60 Problem (help plz)

One more thing,
and the -rr option in :
amutil -d channel:id -rr channel:id
what is it intended for?

Torsten.
Acclaimed Contributor

Re: FC60 Problem (help plz)

-rr changes the state of the specified disk to REPLACED. This will initiate a rebuild
copy-back to the disk if it currently be spared by a global hot spare. This is useful if the rebuild does not start automatically after replacing a disk.

Hope this helps!
Regards
Torsten.

__________________________________________________
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those who understand binary, and those who don't.

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Torsten.
Acclaimed Contributor

Re: FC60 Problem (help plz)

Google this:

"HP SureStore E Disk Array FC60 Service Manual"

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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If you feel this was helpful please click the KUDOS! thumb below!   
meekrob
Super Advisor

Re: FC60 Problem (help plz)

Thanks a lot for all and special thanks for Torsten for your help