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тАО06-22-2009 05:19 PM
тАО06-22-2009 05:19 PM
Does anyone know how to read this file?
Can CommandView EVA read it? Does it provide more information than CV event log?
Thanks in advance.
Solved! Go to Solution.
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тАО06-22-2009 07:13 PM
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тАО06-22-2009 11:17 PM
тАО06-22-2009 11:17 PM
Re: GetEventFileSC
Of course using HP internal tools let's you see more and makes it easier to sort or filter the events.
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тАО06-23-2009 07:52 AM
тАО06-23-2009 07:52 AM
Re: GetEventFileSC
Is HP Navigator available to the EVA customers?
Is this the only tool which can be used?
What more information one can get using Navigator compare to CV controller event log details?
Thanks
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тАО06-23-2009 09:12 AM
тАО06-23-2009 09:12 AM
Re: GetEventFileSC
True, but real EVA troubleshooting is not easy and should be done by people who do this daily. In most cases the EVA is under support by HP anyway, so give the file to the specialists
and do something better with your own time ;-)
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тАО06-24-2009 01:10 AM
тАО06-24-2009 01:10 AM
Re: GetEventFileSC
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тАО06-24-2009 02:13 AM
тАО06-24-2009 02:13 AM
Re: GetEventFileSC
Though as someone said before, let the experts who do it all the time diagnose the problem.
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тАО06-24-2009 08:05 AM
тАО06-24-2009 08:05 AM
Re: GetEventFileSC
I guess it's not even possible to read it using another CV EVA, right?
Our reseller doesn't have PSP status so no help there.
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тАО06-25-2009 01:11 AM
тАО06-25-2009 01:11 AM
Re: GetEventFileSC
How to assign points on this new forum? Click the Kudos Star!
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тАО06-25-2009 02:57 AM
тАО06-25-2009 02:57 AM
Re: GetEventFileSC
It's not really free, is it?
If you read the 'fine print' you will see that you are only allowed to use it if a service obligation (warranty or contract) exist. In that case you can call the experts anyway ;-)