Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Disk Arrays
cancel
Showing results for 
Search instead for 
Did you mean: 

HP netarray problems

Ben Smith_1
Occasional Advisor

HP netarray problems

Having problems with the following on Win2kadv server.
LT 600r, rs/12 array. D8602B FC adapter.
We have installed all cards and drivers using the navigator CD, and latest drivers off the net.
All lights are lit correctly, but when we launch the fcarray assistant it reports that it cannot find a controller on the server.
Could someone give a step by step, or offer any suggestions.
Would really appreciate it.
Thanks
3 REPLIES
Enes Dizdarevic
Honored Contributor

Re: HP netarray problems

Most common cause for such a problem is incorectly defined fcarray user account. fcarray user account must be member of local addministrators group. If you have made it member of domain admins group (which make him member of local administrators group) check if domain data are replicated between all domain controllers. If your connection is through FC hub you can try direct connection between HBA and port 0 on FC Array to eliminate possible hub problems.
Ben Smith_1
Occasional Advisor

Re: HP netarray problems

we have setup user account with local admin and are trying to connect directly to the fchannel 0. when we try to logon using the account it reports that it cannot find a controller on the server.
The server has been setup from scratch.
Enes Dizdarevic
Honored Contributor

Re: HP netarray problems

Latest HP D8602B driver is afcw2k.sys version 3.0.4107.0 for Windows 2000, 8/8/2001 but it is not available on public HP site, only on certified cluster installer site (password protected). If you do not have access to this site you can try last version of Agilent's driver. Go to www.agilent.com select products, semiconductor products, HBAs. HP D8602B is from agilent.
Another possible cause of problem may be RS12 box. You can try moving Array controller in second slot and use port 1 on controller.