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Hardware Blue Screen

Ayman Altounji
Valued Contributor

Hardware Blue Screen

I have a Smart Array 431 Controller in a DL580 and DL380, all running Windows NT. All are configured with mirrored 18GB Ultra3SCSI drives. The problem is a get a two line blue screen indicating loss of access to drives. This is a reoccurring problem on all six machines I have this setup on. I need help.
2 REPLIES
Ayman Altounji
Valued Contributor

Re: Hardware Blue Screen

What - exactly - does that blue screen say (there should be an error code and usually a driver name)?
Ayman Altounji
Valued Contributor

Re: Hardware Blue Screen

I had the same issue with my 431 on firmware version 1.02. I updated it to version 1.18 and have not had any issues so far. That is quite a jump from 1.02 to 1.18...I wonder how many bugs were fixed?