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How to regenarate teh liecnse after change WWN number of EVA

Aungshuman Paul
Regular Advisor

How to regenarate teh liecnse after change WWN number of EVA

Hi,

Due to hardware failure of controller enclosure we are going to change the full EVA including disk enclosure. For that we need to regenarate the licesne.

Can anyone help what is procedure and who is the authority for regenareting the license for new WWN number.

Aungshu
5 REPLIES
Torsten.
Acclaimed Contributor

Re: How to regenarate teh liecnse after change WWN number of EVA

Why should the WWN change?

Even if you replace parts, the EVA remains the same, including WWN.

Hope this helps!
Regards
Torsten.

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hvhari
HPE Pro

Re: How to regenarate teh liecnse after change WWN number of EVA

Hi Aungshu,

Assuming that you are replacing the EVA itself , which will result in new serial no & WWN of the EVA, you can follow the below to get new license.

Request for a new license orderno, via your ITRC profile linked to the contract for EVA. The new order no, can be used in webware.hp.com to generate a license

http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=321347&prodTypeId=12169&prodSeries
Id=321347&objectID=c01415511

Please let me know if this works.
Regards,
Hari

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Aungshuman Paul
Regular Advisor

Re: How to regenarate teh liecnse after change WWN number of EVA

We want to completely shutdown the current EVA and use the new one. Because already 2 times disaster is happening on the current one. Customer faced lots of data loss. So they decide to use a new EVA. Now we need to put the license on that new one. We want to use the old license for that but because this is totally new product the old license will not work.

Aungshu

Torsten.
Acclaimed Contributor

Re: How to regenarate teh liecnse after change WWN number of EVA

Ask HP if they can transfer the license.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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No support by private messages. Please ask the forum!

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Bhavnish Kamboj (BK)
Trusted Contributor

Re: How to regenarate teh liecnse after change WWN number of EVA

If HP has suggested to go for new EVA or they are providing it to you without any cost then they will transfer your current license or give you the new license without any cost.

But if it is all your suggestion to go for new EVA then you need to purchase new license for new EVA.