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MSA 1500 Controller dault LED in on

Fenny_1
Super Advisor

MSA 1500 Controller dault LED in on

Hi,
I have an MSA1500 installed at my location. On the standby controller Fault LED is amber. I tried to check the Error message from the LCD but its displaying only this message
"42 REDUNDANCY ACTIVE STANDBY CONTROLLER"
ans its just an informational message. What wud be the reason of this Amber Light and how can i rectify it?
From where can i get a detailed information about the errors on the MSA?
Waiting for your urgent response as usual.
6 REPLIES
Rajiv Kulkarni
Valued Contributor

Re: MSA 1500 Controller dault LED in on

Hi,

This is just an informational message,

it indicates that :

"The array controllers
are now in redundant
mode and this array
controller is standby
which means that it
can be made active
should the current
active array controller
fail, assuming you
have all cables, I/O
module or embedded
switch installed."

I have attached the link for the MSA 1500 Maintenance and Service guide for your reference.
http://h20000.www2.hp.com/bizsupport/TechSupport/CoreRedirect.jsp?redirectReason=DocIndexPDF&prodSeriesId=415598&targetPage=http%3A%2F%2Fh20000.www2.hp.com%2Fbc%2Fdocs%2Fsupport%2FSupportManual%2Fc00800934%2Fc00800934.pdf

Many Thanks,

Rajiv Kulkarni
Fenny_1
Super Advisor

Re: MSA 1500 Controller dault LED in on

Hi Rajiv,
Thanks for the reply.
I know the description of the message and i already have the MSG.
I want to clear the error LED and i dnt know how to do that. And i want to know what the error is all about as the amber LED is still ON.
Rob Leadbeater
Honored Contributor

Re: MSA 1500 Controller dault LED in on

Hi,

If you press the up arrow button a few times, the fault LED should hopefully clear...

Cheers,

Rob
John Kufrovich
Honored Contributor

Re: MSA 1500 Controller dault LED in on

To clear the event, simultaneously press the left/right arrows.

jk
Fenny_1
Super Advisor

Re: MSA 1500 Controller dault LED in on

Hi Rob,
I pressed the all the arrow keys mutiple times. Please let me know from which tool i can get the details about the errors on MSA other then the LCD
Fenny_1
Super Advisor

Re: MSA 1500 Controller dault LED in on

Problem is resolved by deleting all the messsages from LCD. Pressing both left and right arrow keys together.
Thanks guys for all your support