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MSA 1500 lost configuration

atif_4
Occasional Advisor

MSA 1500 lost configuration

We have MSA 1500 storage connected to the HP RX series 9000 server on UNIX environment. There are 6 MSA 20 enclosures.
We have a problem with enclosure 1, it can not recognised,so Power OFF the Enclosure 1 and MSA 1500 controllers, when power ON again,it's surprise to see that all of its configuration gone for both controllers. Both controllers displays " 70 CACHE DISABLED NO CONFIGURATION "
I appreeciate if any one tell me how to recover the lost configuration.
4 REPLIES
Andy_Stor
Valued Contributor

Re: MSA 1500 lost configuration

hi Atif,

I have faced this issue couple of times on MSA boxes, Need to play with some drives and config and we can try to bring the config back... Do you have any old show tech_support. Would be helpful in understanding the Array layout.

Andy.
atif_4
Occasional Advisor

Re: MSA 1500 lost configuration

Hi Andy,
please see the attachment for the show old tech_support file.
Thanks
atif_4
Occasional Advisor

Re: MSA 1500 lost configuration

Hi Andy,
please see the attachment for the old tech_support file.
Thanks
Andy_Stor
Valued Contributor

Re: MSA 1500 lost configuration

Hi Atif,

sorry for the late reply, all the units are available but are in the failed state.... I think you would have already resolved the issue by enabling them.... Sorry could not be of help when required.

Andy