Disk Arrays
cancel
Showing results for 
Search instead for 
Did you mean: 

MSA 20 attemps to shut down power to the storage device

Philip Karis
Occasional Visitor

MSA 20 attemps to shut down power to the storage device

From Event Viewer:

Sensor 0 of external storage device on E001MLJ1B7 port UNKNOWN of Array Controller in slot2 is reporting the tempeture has exceeded the preset limit.

The controller may attmpt to shut down power to the storage device and /or spin down the installed disk drives.

The tepreture in the room is 21c

What do you believe is causing the problem.

YOur quick response will be much appreciated
1 REPLY
TTr
Honored Contributor

Re: MSA 20 attemps to shut down power to the storage device

> The tepreture in the room is 21c

What about the temperature and airflow around and inside the enclosure? Does it get good air circulation? Check if there is dust/lint in the air passages. If that's OK it could be a faulty sensor.