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MSA 2000 SMU userset requested

ZK_1
Occasional Advisor

MSA 2000 SMU userset requested

HI 

 

i am facing SMU logging problems with MSA 2000 G2 , after logging into SMU the browser shows userset requested and it will not proceed to the Home page of SMU 

 

there was a controller failure 2 months back and we replaced the controller and partner controller also got upgraded to 

the new firmware from the replaced controller 

 

Now there is  a Harddisk failure , and i am unable to login tho SMU 

 

i used CLI and FTP to upgrade the Firmware M113R11-01 which is the last known update from HP 

 

after Upgrade the partner contoller also got upgraded , i logged in to controller A and i was able to login ,then i got a message to relogin again after that the same  userset requested screen which will not allow me log into the SMU homepage 

 

# show versions
Controller A Versions
---------------------
Storage Controller CPU Type: Turion MT32 1800MHz
Storage Controller Code Version: M113R11
Memory Controller FPGA Code Version: F300R22
Storage Controller Loader Code Version: 19.009
Management Controller Code Version: W441R48
Management Controller Loader Code Version: 12.015
Expander Controller Code Version: 1117
CPLD Code Version: 8
Hardware Version: 56

Controller B Versions
---------------------
Storage Controller CPU Type: Turion MT32 1800MHz
Storage Controller Code Version: M113R11
Memory Controller FPGA Code Version: F300R22
Storage Controller Loader Code Version: 19.009
Management Controller Code Version: W441R48
Management Controller Loader Code Version: 12.015
Expander Controller Code Version: 1117
CPLD Code Version: 8
Hardware Version: 56
Press any key to continue (Q to quit)

 

 

Any suggestions 

 

1 REPLY
hvhari
HPE Pro

Re: MSA 2000 SMU userset requested

This could be a HW issue. Was this reported to HP Support to log a support case id?

Regards,
Hari

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