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Re: MSA 30 Connected to MSA 1000

 
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Rakesh_26
Advisor

Re: MSA 30 Connected to MSA 1000

I have tried the suggestion to overcome the MSA issues i am having.

I am however still unable to over come the problem.

Is there anything else possible that could help
John Kufrovich
Honored Contributor

Re: MSA 30 Connected to MSA 1000

Rakesh,
I'm beginning to suspect the SCSI I/O module on the back of the MSA.

Are you able to connect the MSA30 shelves to SCSI controller. Does everything function fine.






Rakesh_26
Advisor

Re: MSA 30 Connected to MSA 1000

The Scsi module seems to be fine able to connect fine. Hoever looking into this further, i noticed "Off set VHDCI scsi cable and normal "VHDCI".

Im assuming this is jst a phyical difference and not a techniqal difference. And does not really have nad relation why i am having this problem.

I am still working on why i am havuing this porblem if any know any suggestion or soloution, please respond
Stephen Kebbell
Honored Contributor

Re: MSA 30 Connected to MSA 1000

Hi Rakesh,

you are right about the cables, it's just a physical difference.
I would also suspect the SCSI Module in the MSA1000, because you say the MSA1000 will not even complete its bootup sequence when an MSA30 is attached.
Have you tried contacting HP support about this problem?

Regards,
Stephen
John Kufrovich
Honored Contributor

Re: MSA 30 Connected to MSA 1000

If the cable are from the MSA30 kit, then there shouldn't be a problem. I can't imagine you having problem with two cables.
Direct attaching the shelves would help determine which component to concentrate on.

Can you install the cli cable, monitor with hyperterm, capture a log.
Attach the shelves, reboot the MSA100.
When the MSA says, starting MSA1000 boot, hit the tab. This will print debug information to the screen. Then attach it.


Rakesh_26
Advisor

Re: MSA 30 Connected to MSA 1000

Thanks to everyone, i have resolved the problem. Through everyones advice.

Uwe Zessin
Honored Contributor

Re: MSA 30 Connected to MSA 1000

Could you please tell us what the problem was?
.
Rakesh_26
Advisor

Re: MSA 30 Connected to MSA 1000

The soloution was a faulty I/O Module. Once this was replaced everything worked fine and was able to see the disk via ACU on my server.

Thanks for everyones help