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03-17-2008 10:33 AM
03-17-2008 10:33 AM
MSA1500 complains about low battery
Hello!
I have a dual-controller MSA1500 CS (firmware 5.20) which perpetually complains about it's cache batteries being low. From the output of ADU:
Cache Flag:
Configured And Enabled For At Least One Logical Drive
Status: Informational
Cache flag: Possible Data Loss At Reset Due To Low Or Failed Batteries
Status: Warning
Battery Count: 2 (0x0002)
Battery Status: 0x0003
Failed Batteries: 0 (0x0000)
So, if the Batteries are not Failed (Failed Batteries: 0) then they must be Low? There are two reasons why I find this hard to believe:
1. The status has been like this for months
2. The status of both controllers is the same.
Maybe this is some kind of bug in firmware 5.20? Or is there really something wrong with the cache batteries?
I have a dual-controller MSA1500 CS (firmware 5.20) which perpetually complains about it's cache batteries being low. From the output of ADU:
Cache Flag:
Configured And Enabled For At Least One Logical Drive
Status: Informational
Cache flag: Possible Data Loss At Reset Due To Low Or Failed Batteries
Status: Warning
Battery Count: 2 (0x0002)
Battery Status: 0x0003
Failed Batteries: 0 (0x0000)
So, if the Batteries are not Failed (Failed Batteries: 0) then they must be Low? There are two reasons why I find this hard to believe:
1. The status has been like this for months
2. The status of both controllers is the same.
Maybe this is some kind of bug in firmware 5.20? Or is there really something wrong with the cache batteries?
1 REPLY 1
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03-27-2008 10:53 AM
03-27-2008 10:53 AM
Re: MSA1500 complains about low battery
I was wrong in my original message saying that both controllers have the same error condition. Actually it only happened on controller 1.
Anyway, our local HP representative sent me new batteries for both controllers, I replaced them and the problem is now gone. So looks like there actually was something wrong with the batteries, even though this MSA has been in use only 9 months.
Anyway, our local HP representative sent me new batteries for both controllers, I replaced them and the problem is now gone. So looks like there actually was something wrong with the batteries, even though this MSA has been in use only 9 months.
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
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