- Community Home
- >
- Storage
- >
- Entry Storage Systems
- >
- Disk Enclosures
- >
- Re: MSA2324fc - Failure: PCIE link recovery failed
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-15-2009 07:07 PM
тАО08-15-2009 07:07 PM
MSA2324fc - Failure: PCIE link recovery failed
I have multiple failures on MSA2324fc controller for "PCIE link recovery failed".
Do you have any idea about these failure ?
Please assist, Thank You !
below are the event of the failure (latest to Oldest):
- MSA2324fc Array ; Controller A ERROR Controller B failed. (reason: PCIE link recovery failed, product ID: , SN: )
- MSA2324fc Array ; Controller A WARNING Host link down. (port: 2)
- MSA2324fc Array ; Controller A WARNING Host link down. (port: 1)
- MSA2324fc Array ; Controller A WARNING Killed partner controller. (reason: PCIE link recovery failed [failover reason code: 29])
- MSA2324fc Array ; Controller A WARNING Host link down. (port: 1)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-15-2009 11:50 PM
тАО08-15-2009 11:50 PM
Re: MSA2324fc - Failure: PCIE link recovery failed
when these have occurred in the past fot fc arrays it is generally a firmware issue, raise acall with hp if you are up to date on firmware already.
hth
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-17-2009 05:14 AM - last edited on тАО11-03-2022 03:31 AM by Sunitha_Mod
тАО08-17-2009 05:14 AM - last edited on тАО11-03-2022 03:31 AM by Sunitha_Mod
Re: MSA2324fc - Failure: PCIE link recovery failed
Hi,
Andy's on vacation, so I thought I'd respond.
We first saw this error with Rev 18, but have now repeated it with Rev 21.
We're in the process of escalating this.
I did, however, note that in the Release Notes for Rev 21 (URL http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=3971478&swItem=co-72827-1&prodNameId=3882365&swEnvOID=2078&swLang=13&taskId=135&mode=4&idx=0 )
[Moderator edit: The above link is no longer valid. Please visit: https://support.hpe.com]
there is the note:
*
Issue: Changes to default Fibre Channel HBA driver parameters are required for proper controller failover.
*
Workaround: The Fibre Channel HBA parameters were omitted from the MSA2000 G2 documentation. For controller failover to function properly, change the default driver parameters as follows:
o
QLogic ├в Port Down Retry Count = 60, Link Down Timeout = 60
o
Emulex ├в LinkTimeOut = 60, NodeTimeOut = 60
We had our "Port Down Retry Count" at 10 (for multipath) and "Link Down Timeout" is at 8 and doesn't seem to be a settable parameter (at least according to modinfo qla2xxx) . Any one have any further detail on these parameters, and specifically how to set the latter?
I'm testing 6 of our MSAs with qlport_down_retry=60 and
ql2xloginretrycount=60 at the moment.
Thanks,
== k ==
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-06-2010 09:42 AM
тАО01-06-2010 09:42 AM
Re: MSA2324fc - Failure: PCIE link recovery failed
Happy New Year!
We are also experiencing multiple failures on our MSA2324fc for controller B (its always same controller) I see similar errors as the original poster. EX:
2010-01-07 00:16:36 A171 313 Controller B failed. (reason: PCIE link recovery failed, product ID: , SN: )
2010-01-07 00:15:31 B226 107 Critical Error: Fault Type: NMI p1: 0x0226FF4, p2: 0x029AB1E, p3: 0x0000000, p4: 0x0000000 CThr: MScrub 36
Opened a call with HP HW few weeks ago. They changed both controllers 2 weeks ago, problem re-occured last night. Called HP again and they are looking into it. They are talking about a new firmware coming soon, but not clear when.
We have SC firmware version: M110R21 installed on both controllers.
Thank you for any input/suggestions.
-Rao
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-07-2010 11:28 PM
тАО02-07-2010 11:28 PM
Re: MSA2324fc - Failure: PCIE link recovery failed
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-12-2010 07:59 AM
тАО02-12-2010 07:59 AM
Re: MSA2324fc - Failure: PCIE link recovery failed
I just bought new MSA2324sa and updated firmware to M110R25 and heving the same problem. When one conttroller shuts down on vdisk initialization or expansion.
2010-02-12 14:50:26 B1704 314 There is a problem with a FRU. (FRU type: Controller module A, enclosure: 1, product ID: AJ808A, SN: 2S6944T147, version: 56, related event serial number: B1703, related event code: 313)
2010-02-12 14:50:26 B1703 313 Controller A failed. (reason: PCIE link recovery failed, product ID: , SN: )
2010-02-12 14:49:23 A1848 107 Critical Error: Fault Type: Debug Except., Dbg Reg Num = 0 p1: 0x02E9B39, p2: 0x027D3A3, p3: 0x027DFF2, p4: 0x028DF22 CThr: RaidIo
2010-02-12 14:49:17 B1691 84 Killed partner controller. (reason: PCIE link recovery failed [failover reason code: 29])
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-15-2010 01:27 AM
тАО02-15-2010 01:27 AM
Re: MSA2324fc - Failure: PCIE link recovery failed
Do not use!!! M110R25-1 for "HP Storage Works 2312/2324 Modular Smart Array RAID Storage"
use "HP StorageWorks 2000 G2 Modular Smart Array Controller Firmware" M110R21-01
I Downgrade to M110R21-01 "HP StorageWorks 2000 G2 Modular Smart Array Controller " Firmware and problem disapiered.
Later I will test just released M110R28-02
also for "HP StorageWorks 2000 G2 Modular Smart Array Controller "