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тАО01-30-2002 07:22 PM
тАО01-30-2002 07:22 PM
Solved! Go to Solution.
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тАО01-31-2002 12:08 AM
тАО01-31-2002 12:08 AM
SolutionNote: It is possible that your drives did not fail, the failed status may be result of incorect data in configuration. You may try to change drive status to online in Object, Physical Drive menu. If two drives in raid5 are realy failed you have lost your data on this logical drive.
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тАО01-31-2002 02:00 AM
тАО01-31-2002 02:00 AM
Re: NetRAID
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тАО01-31-2002 02:22 AM
тАО01-31-2002 02:22 AM
Re: NetRAID
Anyway, since your server is new failing of two disks is very unlikely. I would recomend checking and upgradeing of disk firmware if nedded. There is a serie of new disks with incorect firmware (I do not recall which ones). For that disks firmware upgrade is mandatory. You can go to netserver support site and find there disk firmware utility and new firmwares, if needed.
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тАО01-31-2002 05:07 AM
тАО01-31-2002 05:07 AM
Re: NetRAID
I didn't know in which environment are set the hdd, but probably the problem is caused by a hdd who is not reponding corectly to the host scsi controller in the netraid, if the hdd are hotswap, then remove one of the two hdd failed and chek if the "UNRESOLVED" word desapear, if no, reinsert this hdd and remove the other one.
if the word "UNRESOLVED" desapeare, then force on-line the failed hdd and reboot your system, it will restart in degraded mode but will see the data.
after tha install a new hdd and rebuild raid
bye
marino
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тАО01-31-2002 11:33 AM
тАО01-31-2002 11:33 AM
Re: NetRAID
You can call into tech support and we will walk you thru the recovery of your disks. It is as Meloni stated, probably one disk not responding and we need to find out which one. If the server is new, it should be under warranty and the drive would be replaced.
Diana