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Replace SVP on an XP10k

Nappy_1
Frequent Advisor

Replace SVP on an XP10k

I need to replace the SVP on an XP10K.
could someone help with a document or a procedure on how to do that
5 REPLIES
Jozef_Novak
Respected Contributor

Re: Replace SVP on an XP10k

Hello,

unless you are a HP field service engineer, you definitely should not do it yourself. Open a call at HP and have them do it for you.

J.
Sivakumar MJ._1
Respected Contributor

Re: Replace SVP on an XP10k

Jozef_Novak is right... Place a call with HP XP Support (STC)001 877 2268151 (Americas).

For HP Online Case Logging-->http://support.openview.hp.com/
Torsten.
Acclaimed Contributor

Re: Replace SVP on an XP10k

I need to replace the SVP on an XP10K.

No, you need to ask hp support to do this!

This is a tough task and must be performed by qualified people.

Hope this helps!
Regards
Torsten.

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DJMC
Regular Advisor

Re: Replace SVP on an XP10k

Nappy,
As the others have said, unless your a HP engineer don't attemp this. There is a strict procedure to follow and software etc which will need to be reinstalled and configured, also if you do replace it you will most likley void you support contract.
As an EX HP engineer I now the pain in this only too well.

DJ
Sivakumar MJ._1
Respected Contributor

Re: Replace SVP on an XP10k

Check HP StorageWorks Disk Arrays
XP10000/12000 Ownerâ s Guide for more information.

It is strictly stated that the use of SVP is for ONLY AUTHORISED HP REPRESENTATIVES.
For HP Online Case Logging-->http://support.openview.hp.com/