Disk Arrays
cancel
Showing results for 
Search instead for 
Did you mean: 

SMART ARRAY 500 (MSA500) twin controller failure !! Help !!

Gary Hurst
Occasional Advisor

SMART ARRAY 500 (MSA500) twin controller failure !! Help !!

Hello

We have a big problem !! Both of our controllers have failed and have been replaced by an hp engineer. Now we can't see any of the disks. Is anyone able to advise me how to configure them to allow the two cluster nodes to see the storage ??

Any help will be greatly appreciated.

Many thanks

Gary
2 REPLIES
Gary Hurst
Occasional Advisor

Re: SMART ARRAY 500 (MSA500) twin controller failure !! Help !!

An update.... seems that only the physical installation has so far been done and the software configuration is step 2. It's back to the support for completion.

Thanks anyway

Gary
get_vell
Occasional Contributor

Re: SMART ARRAY 500 (MSA500) twin controller failure !! Help !!

Can you give more information on what you mean by sofware update.

Thanks
Rajesh