Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Disk Arrays
cancel
Showing results for 
Search instead for 
Did you mean: 

Service Light

Ken McCue
Occasional Contributor

Service Light

I have an N-class server with an external
SCSI disk array. We had a disk go bad and replaced the disk. How do I get the service light on the front panel of the array to go out?
5 REPLIES
Vincent Farrugia
Honored Contributor

Re: Service Light

Hello,

Can you tell us just which disk array do you have please?

Vince
Tape Drives RULE!!!
Ken McCue
Occasional Contributor

Re: Service Light

It is a HP Disk Array - Model Number A3550A
options Number: 203,803, 343
Vincent Farrugia
Honored Contributor

Re: Service Light

Hello,

Are you sure you have the service LED on the front panel? Usually, on the front panel there are the power LED (green) and fault LED (red). On the rear end, there is the service LED (red) and ready LED (green) on the SPs and power supplies.

Vince
Tape Drives RULE!!!
Eugeny Brychkov
Honored Contributor

Re: Service Light

This is model 20 Nike SCSI disk array. This led will not turn off until rebuild will be complete. Please check if there are more components in bad state - disks with yellow led, controllers (or simply wait for rebuild to complete). Check GridManager, unsolicited event logs.
BTW, do you have access to data on disk array?
In some cases it's good idea to call HP and ask for help.
Eugeny
Ken McCue
Occasional Contributor

Re: Service Light

Got the light to go off by shutting down the N class and then shutting down and restarting the disk array and then rebooting the n-class. The disk neverstarted a rebuild until this was done. Thanks to everyone for their assistance!!