Service Manual for model20

[Renz Malabanan]

Any service manual for High availability disk array??

The Status led(Service) is on Amber and one of the hard disk has no light..What is the possible remedy for this..

Please help.thax

[Torsten. · Accepted solution]

Do you refer to the nike?

Wow, must be 15 years old now.


Connect to grid manager and check - likely a bad BBU after all the years.

[Renz Malabanan]

how can i connect o the grid manager?i already read about the grid manager but the problem is how can i get there?what is the setup of the connectivity?

[Torsten.]

You need to connect a terminal emulator to the serial port (speed 9600).

[Torsten.]

google found this www.ipdstorage.com/manuals/model10_20_servicemanual.pdf - hope it helps.

[Renz Malabanan]

can I configure it using the telnet?what cables do I need?

[Torsten.]

No, no telnet, but for example putty or hyperterminal.


If you are running hp-ux on the host you can even manage the array with SAM.

[Renz Malabanan]

ah yah putty,sorry I'm used with telnet..so what cable?

[Torsten.]

A normal null modem cable.

In the past the serial connection was usually configured to the server, so you can likely use "cu" from the host.

[Renz Malabanan]

serial to usb cable will do?so that I can connect to the putty and see it grid manager?