Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Disk Arrays
cancel
Showing results for 
Search instead for 
Did you mean: 

Service Manual for model20

SOLVED
Go to solution
Renz Malabanan
Frequent Advisor

Service Manual for model20

Any service manual for High availability disk array??

The Status led(Service) is on Amber and one of the hard disk has no light..What is the possible remedy for this..

Please help.thax
19 REPLIES
Torsten.
Acclaimed Contributor
Solution

Re: Service Manual for model20

Do you refer to the nike?

Wow, must be 15 years old now.


Connect to grid manager and check - likely a bad BBU after all the years.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Renz Malabanan
Frequent Advisor

Re: Service Manual for model20

how can i connect o the grid manager?i already read about the grid manager but the problem is how can i get there?what is the setup of the connectivity?
Torsten.
Acclaimed Contributor

Re: Service Manual for model20

You need to connect a terminal emulator to the serial port (speed 9600).

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Torsten.
Acclaimed Contributor

Re: Service Manual for model20

google found this www.ipdstorage.com/manuals/model10_20_servicemanual.pdf - hope it helps.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Renz Malabanan
Frequent Advisor

Re: Service Manual for model20

can I configure it using the telnet?what cables do I need?
Torsten.
Acclaimed Contributor

Re: Service Manual for model20

No, no telnet, but for example putty or hyperterminal.


If you are running hp-ux on the host you can even manage the array with SAM.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Renz Malabanan
Frequent Advisor

Re: Service Manual for model20

ah yah putty,sorry I'm used with telnet..so what cable?
Torsten.
Acclaimed Contributor

Re: Service Manual for model20

A normal null modem cable.

In the past the serial connection was usually configured to the server, so you can likely use "cu" from the host.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Renz Malabanan
Frequent Advisor

Re: Service Manual for model20

serial to usb cable will do?so that I can connect to the putty and see it grid manager?
Renz Malabanan
Frequent Advisor

Re: Service Manual for model20

by the way, I connect it to the host D370 using scsi cable but the host could not recognized the storage..should I connect it to the single ended?
Torsten.
Acclaimed Contributor

Re: Service Manual for model20

The array is high voltage differential scsi - obsolete since years.

You cannot connect it to a LVD controller.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Renz Malabanan
Frequent Advisor

Re: Service Manual for model20

is there any way that the storage can be seen in that server??
Torsten.
Acclaimed Contributor

Re: Service Manual for model20

You need a HVD SCSI card.


What do you want to do with this old box?


Today a single disk has much more capacity than this array can ever have.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Renz Malabanan
Frequent Advisor

Re: Service Manual for model20

then during boot up the server could find the storage or the disk?
Torsten.
Acclaimed Contributor

Re: Service Manual for model20

Probably yes.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Renz Malabanan
Frequent Advisor

Re: Service Manual for model20

Thank you so much for your time and effort answering all my question,I really appreciate it..

Best regards.
Renz Malabanan
Frequent Advisor

Re: Service Manual for model20

for console of high availability disk array M20 what kind of serial cable will do?

can it be a DB25 to BD9?
if so could it be RS232 DB9 to DB25 Pinout or RS232 DB9 to DB25 NULL Modem Pinout??
Torsten.
Acclaimed Contributor

Re: Service Manual for model20

As said several times now you need a null modem cable.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Torsten.
Acclaimed Contributor

Re: Service Manual for model20

The original part# was 5061-5003.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!