Smart Array E200 interim recovery mode

[sintom]

Dear all

We have a DL140 with E200 in interim recovery mode [1].

Working drive is: Port:box:bay=1I:1:1

Unfortunately we cannot rebuild the array because the controller is trying to use a drive in a bay that is not existing (2I:1:1) while it should use (1I:1:2).

Please see acucli output [2].

I tried to remove the wrong drive from the array and add the correct one (to be used for rebuilding) using the commands:

ctrl slot=4 array A remove drives=2I:1:1
ctrl slot=4 array A add drives=1I:1:2

But I get the error [3].

Can anyone help?

[1]
# arrayprobe
CRITICAL Arrayprobe Logical drive 0 on /dev/cciss/c0d0: Logical drive is using interim recovery mode

[2]
=> ctrl slot=4 pd all show detail

Smart Array E200 in Slot 4

array A (Failed)

physicaldrive 1I:1:1
Port: 1I
Box: 1
Bay: 1
Status: OK
Drive Type: Data Drive
Interface Type: SATA
Size: 250 GB
Firmware Revision: HPG6
Serial Number: 9SF10BW6
Model: ATA GB0250EAFJF
SATA NCQ Capable: False
PHY Count: 1
PHY Transfer Rate: 1.5GBPS
physicaldrive 2I:1:1
Port: 2I
Box: 1
Bay: 1
Status: Failed
Drive Type: Data Drive
Interface Type: SATA
Size: 0 MB
SATA NCQ Capable: False

unassigned

physicaldrive 1I:1:2
Port: 1I
Box: 1
Bay: 2
Status: OK
Drive Type: Unassigned Drive
Interface Type: SATA
Size: 250 GB
Firmware Revision: HPG6
Serial Number: 9SF10BVG
Model: ATA GB0250EAFJF
SATA NCQ Capable: False
PHY Count: 1
PHY Transfer Rate: 1.5GBPS

[3]

Error: This operation is not supported with the current configuration. Use the
"show" command on devices to show additional details about the
configuration.

[Shiju Samuel Thomas]

Hi,

Just try Unplugging the Cable that connects the Array to the Controller and Plug it back in again.

Was there an MSA Down issue earlier?

[Victor Pablos Ceruelo]

Hi there,

we are suffering from the same problem, but we are not using hardware array facilities.
logs say it is critical, but we do not understand which is the problem.

OS is debian lenny with backports enabled.


Please CC to:
babel-adm@babel.ls.fi.upm.es

email error:

Subject: [Babel-adm] Cron test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.daily )
Date: Thu, 11 Feb 2010 06:25:56 +0100
From: root@babel.ls.fi.upm.es (Cron Daemon)
To: root@babel.ls.fi.upm.es


/etc/cron.daily/arrayprobe:
CRITICAL Arrayprobe Logical drive 0 on /dev/cciss/c0d0: Logical drive is using interim recovery mode
run-parts: /etc/cron.daily/arrayprobe exited with return code 2

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[Victor Pablos Ceruelo]

Ups, I forget to gice information ... sorry

We have an HP Proliant DL385 G2
* 2 x Opteron 2200
* 8 Gb de RAM
* 145Gb x 5 discos SAS 2.5

Thanks,
Victor.