Disk Arrays
cancel
Showing results for 
Search instead for 
Did you mean: 

Smart Array P800 in Slot 1 is disabled

LEVDR
Occasional Visitor

Smart Array P800 in Slot 1 is disabled

Hello All,

 

I have an issue trying to configure the array controller in my Proliant DL185 G5.

Im getting an error :

283 Smart Array P800 in Slot 1 is disabled because the cache memory board is not attached. Please re-attach the memory board to re-enable the controller.

 

Also i have an other device --> raid controller in device manager i can not install correctly, the p800 is installed correctly.

The raidcontroller seems fine in the server, anyone knows if this is a driver issue or a hardware failure?

 

Thanks!

 

LEVDR

6 REPLIES
Johan Guldmyr
Honored Contributor

Re: Smart Array P800 in Slot 1 is disabled

Hi,

as far as the errors go it sounds like the P800 is not installed correctly.

Try re-seating the memory board.
LEVDR
Occasional Visitor

Re: Smart Array P800 in Slot 1 is disabled

Hello Thanks for the answer will try and re seat the memory on the controller,

 

LEVDR

TomazicM
Occasional Visitor

Re: Smart Array P800 in Slot 1 is disabled

Hi!

 

I'm having the same problem on ProLiant DL580 G5 (Windows Server 2008 R2) after I installed new version of Array Configuration Utility (9.0.24.0). Error message is: Smart Array P800 in Slot 4 is disabled because the cache memory board is not attached. Please re-attach the memory board to re-enable the controller.

 

I get the same diagnose also in command line version of  Array Configuration Utility.

 

Disks attached to this controller work OK and controller shows OK also in HP System Management. I have not restarted server yet.

 

This looks like software bug.

TomazicM
Occasional Visitor

Re: Smart Array P800 in Slot 1 is disabled

Reboot did not help.

HiteshSP
Frequent Visitor

Re: Smart Array P800 in Slot 1 is disabled

Santhosh_71
Occasional Visitor