- Community Home
- >
- Storage
- >
- Entry Storage Systems
- >
- Disk Enclosures
- >
- Re: Spontaneous Drive Rebuilds!
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-07-2002 07:11 AM
тАО01-07-2002 07:11 AM
Spontaneous Drive Rebuilds!
I am curious if anyone has experienced random drive failures on their Storage/12 RAID. The odd part is that the drive is actually fine and will rebuild upon itself. I have happened to arrive in the morning and catch the server rebuilding the drive. Upon checking the event viewer it shows that there were write errors for about an hour then it initiates a rebuild. So far this has occurred 3 times within a 2 month period. We have already replaced the backplane thinking that the connections were bad, but the event happened again. All of the firmware has been upgraded on both the controllers and hard drives. It is not reoccurring on the same drive either. Has anyone experienced this type of hardware error?
We have replaced the "bad" disks prior to this and the same thing happens. Im not sure where to look now. Any ideas?
Thank you
Chai Milburn
Netserver LH3R
Dual 500mhz
512 MB RAM
NT4 sp6a
bios 7/29/99
HP NetServer Rack Storage/12
12 disk: 36GB/disk
NetRaid 4M Controller 3.3
Bios 2.4-1 build 4607
Ultra 3 160mb
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-07-2002 07:44 AM
тАО01-07-2002 07:44 AM
Re: Spontaneous Drive Rebuilds!
first check in the disk event log if there are time out error or media errors,
if it is not a media error, check for last bios on the hdd and also the vendor.
The 4M is a hight level netraid controller, and perform some task alone, but have some rules to follow, you need to have the last bios on it, but also the last drivers and the last version of Fast utility
bye
marino
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-07-2002 09:19 AM
тАО01-07-2002 09:19 AM
Re: Spontaneous Drive Rebuilds!
Currently our firmware is:
IBM HDDs: D94N
FAST: 2.4-1 # 4605
Host Driver: 2.4-0 #4592
4M Controller: 2.4-1 #4607
OK this is odd. Am is this correct? I am using FAST and viewing with Controller view.
The FAST utility is showing build # 4605, the Host driver version is showing 2.4-0 and the build # 4592. Is this right? Should all of the versions match? Could you look at your controller view and see if the versions are different?
Chai
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-08-2002 12:56 AM
тАО01-08-2002 12:56 AM
Re: Spontaneous Drive Rebuilds!
Your problem may reside in one of your controllers. The NVRAM in it may be faulty, thus losing information of the logical-to-physical maps. If this is the case, the box may think that one disk is faulty.
I would try to work with only one controller. If the symptoms remain, then use the other controller. If the symptoms remain, then I don't know what else to do. This is quite a strange problem actually.
If the problem seems to be solved, get a new controller and install it in the empty slot.
HTH,
Vince
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-08-2002 02:36 AM
тАО01-08-2002 02:36 AM
Re: Spontaneous Drive Rebuilds!
Look at http://netserver.hp.com/support/hot_news/lpn10661.asp for details.
The netraid 4M is capable of running Ultra-3 SCSI (160MB/sec). Is your RS12 also capable of Ultra-3 (is it a D5989C type?).
Are the SCSI cables in the RS12 flat-cables or twisted-pair?
You should use twisted-pair cables when connecting to an Ultra-3 controller.
The partnumer is D6025-63007.
Also be sure that there are no errors on the harddisks.
Marco.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-08-2002 09:08 AM
тАО01-08-2002 09:08 AM
Re: Spontaneous Drive Rebuilds!
Our NetRAID is DC5989C so it does handle Ultra 3.
The cables are Twisted Pair D6020A.
I found the error was mentioned in the newest Configuration & Upgrade guide. Apparently version 3 of the firmware/software fixes this.
Very weird situation
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-08-2002 11:28 PM
тАО01-08-2002 11:28 PM
Re: Spontaneous Drive Rebuilds!
The D6025-63007 are the INTERNAL SCSI cables in the RS12 (from midplane to hotswap backplanes), the D6020A is the external cable (from netraid to RS12).
PLease check the internal cables to make sure they're twisted-pair.
- Remove both power supplies first
- Unscrew the thumbscrew on top of the RS12
- Remove top-cover
- The twisted-pair cables should be black/white or orange/white, if they're ordinary flat cables, they are yellow.
Marco.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-09-2002 04:39 AM
тАО01-09-2002 04:39 AM
Re: Spontaneous Drive Rebuilds!
to check is the problem is related to the U3 communication, you can speed down the scsi controller on the external channel to U2 and check if the problem appear again, then , it is efectively related to some cabling problem.
to check if the problem is realted to hdd problem, you can run the IBM suspect utility which can identify potential defective disk
all the sw, drivers, fw are effectively up to date as they tell you
You can check also here, you will found a note of end of november about some problems with 4M http://netserver.hp.com/support/hot_news/hot_news.asp
bye
marino
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-19-2002 08:51 AM
тАО02-19-2002 08:51 AM