- Community Home
- >
- Storage
- >
- Entry Storage Systems
- >
- Disk Enclosures
- >
- Temperature problems in SC10
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-19-2003 06:40 AM
тАО06-19-2003 06:40 AM
Temperature problems in SC10
In the old situation we had a SC10 ( configured as JBOD ) with one controller connected to one HP9000 system running fine.
Another controller has been installed, configuration has been changed to split bus and the new controller has been connected to another HP9000.
Couple of days ago we received low temperature warnings via EMS for the new installed controller.
The controller has been replaced but now we're receiving temperature warnings on both controller.
One controller claims the temperature is too low ( 11 degrees Celsius, event 305 ) the other one ( the 'old' controller ) claims questionable data ( event 306 ).
I find it hard to believe that both controllers are defective, does anyone have a clue where to search for a solution ( patches, firmware, other STM version ? )
TIA
Marcel Burggraeve
Plusine B.V.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-19-2003 06:47 AM
тАО06-19-2003 06:47 AM
Re: Temperature problems in SC10
I'd need a model number to be more specific.
What is the actual temperature in there? I have a little keychain termometer that I can but in strategic parts of my servers and check the accuracy of the other devices.
It gets pretty hot inside those 9000 boxes.
Its only accurate in my opionin to plus or minus three degrees, but thats good enough for me to double check.
SEP
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-19-2003 06:52 AM
тАО06-19-2003 06:52 AM
Re: Temperature problems in SC10
please attach here:
1. these events;
2. information log for SC10 controllers from STM (cstm, map, sel dev #, info, il);
3. swlist -l fileset
As Steve said check the temperature :o)
Eugeny
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-19-2003 08:39 AM
тАО06-19-2003 08:39 AM
Re: Temperature problems in SC10
Firmware version is a definite thing to probe. As you have added the second controller recently, a small chance exists that the versions are different on both the controllers. Could you find out what F/W versions do you have?
Also, from my experience, I would also suggest a power-recycle of the entire array, as it has done magic to us manytimes. Shutting down involves, the drive enclosures first and then the drives. Power-On order is of drive enclosures first, wait for a couple of seconds and then start the controller enclosures. Obviously, this would need a downtime of about 30 or so minutes.
Hope this helps.
~AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-19-2003 09:55 AM
тАО06-19-2003 09:55 AM
Re: Temperature problems in SC10
What I do have is the EMS message from both HP9000 systems.
System 1 :
cmihp1(1)>------------ Event Monitoring Service Event
Notification ------------<
Notification Time: Wed Jun 18 18:47:03 2003
cmihp1 sent Event Monitor notification information:
/storage/events/enclosures/ses_enclosure/0_4_0_0.15.0
is >= 3.
Its current value is MAJORWARNING(3).
Event data from monitor:
Event Time : Wed Jun 18 18:47:03 2003
Hostname : cmihp1.mi.pg.tno.nl IP Address : xxx.221.125.1
Event Id : 0x003ef0978700000001 Monitor : dm_ses_enclosure
Event # : 305 Event Class : I/O
Severity : MAJORWARNING
Enclosure at hardware path 0/4/0/0.15.0 : Hardware failure
Associated OS error log entry id(s):
None
Latest information on this event:
http://docs.hp.com/hpux/content/hardware/ems/dm_ses_enclosure.htm#305
Description of Error:
The temperature within the enclosure has dropped below the low warning
threshold of 15 C degrees.
Probable Cause / Recommended Action:
The current temperature in the enclosure is 11 C degrees. Check the
airflow, room temperature, and fans on and around the enclosure.
User Defined Annotation: .
v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S
v-v-v-v-v-v-v-v-v-v-v-v-v
System 2 :
cmihp4(1)>------------ Event Monitoring Service Event
Notification ------------<
Notification Time: Wed Jun 18 15:09:59 2003
cmihp4 sent Event Monitor notification information:
/storage/events/enclosures/ses_enclosure/0_4_0_0.15.0
is >= 3.
Its current value is MAJORWARNING(3).
Event data from monitor:
Event Time : Wed Jun 18 15:09:59 2003
Hostname : cmihp4.mi.pg.tno.nl IP Address : xxx.87.168.10
Event Id : 0x003ef064a700000000 Monitor : dm_ses_enclosure
Event # : 306 Event Class : I/O
Severity : MAJORWARNING
Enclosure at hardware path 0/4/0/0.15.0 : Hardware failure
Associated OS error log entry id(s):
None
Latest information on this event:
http://docs.hp.com/hpux/content/hardware/ems/dm_ses_enclosure.htm#306
Description of Error:
The temperature sensor on the enclosure services controller in slot A
is
reporting questionable data.
Probable Cause / Recommended Action:
The temperature sensor within the enclosure may be failing. Replace the
controller card.
User Defined Annotation: .
v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S
v-v-v-v-v-v-v-v-v-v-v-v-v
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-20-2003 02:50 AM
тАО06-20-2003 02:50 AM
Re: Temperature problems in SC10
I'm not sure if it's relevant, but there is a known issue where event 306 is generated erroneously for DS2300 and DS2405 enclosures. The fix is to install the latest version of OnlineDiags (HWE0303 A.38.00 for DS2300, or HWE0306, A.41.00 for 11.11 for DS2405 or HWE0303 plus PHSS_28956 for 11.00).
The other thing to check, as already mentioned, is what is the actual temperature in the room?