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тАО03-04-2009 03:37 AM
тАО03-04-2009 03:37 AM
Hi,
I am trying to upgrade from CV EVA7.0 to CV EVA8, I have
uninstalled CV7 and rebooted server as per release notes but
when I try installing CV8 I get the following error message---
A privious master installer version(6.x.x/7.x.x)has been detected on the system.Uninstall the previous version and retry the installation.
Anyone seen this before?
Thanks
I am trying to upgrade from CV EVA7.0 to CV EVA8, I have
uninstalled CV7 and rebooted server as per release notes but
when I try installing CV8 I get the following error message---
A privious master installer version(6.x.x/7.x.x)has been detected on the system.Uninstall the previous version and retry the installation.
Anyone seen this before?
Thanks
Solved! Go to Solution.
3 REPLIES 3
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тАО03-04-2009 03:42 AM
тАО03-04-2009 03:42 AM
Solution
Known issue. Answered before on this forum:
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1263670
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1236915
Prior to trying to install Command View 8, open the Windows Explorer and navigate to the following directory:
1.\Common Files\InstallShield\Universal.
2. Delete the VPD (Vital Product Data) directories named HP_MasterInstaller70, HP_MasterInstaller701, and HP_MasterInstaller6XX (if present).
Once this is done you can start the Command View 8 setup again.
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1263670
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1236915
Prior to trying to install Command View 8, open the Windows Explorer and navigate to the following directory:
1.
2. Delete the VPD (Vital Product Data) directories named HP_MasterInstaller70, HP_MasterInstaller701, and HP_MasterInstaller6XX (if present).
Once this is done you can start the Command View 8 setup again.
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тАО03-04-2009 03:58 AM
тАО03-04-2009 03:58 AM
Re: Upgrading to EVA CV8
Thanks vcespon, thats sorted it.
D
D
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тАО03-04-2009 03:58 AM
тАО03-04-2009 03:58 AM
Re: Upgrading to EVA CV8
Known issue. Answered before on this forum:
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1263670
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1236915
Prior to trying to install Command View 8, open the Windows Explorer and navigate to the following directory:
1.\Common Files\InstallShield\Universal.
2. Delete the VPD (Vital Product Data) directories named HP_MasterInstaller70, HP_MasterInstaller701, and HP_MasterInstaller6XX (if present).
Once this is done you can start the Command View 8 setup again.
Many thanks to vcespon.
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1263670
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1236915
Prior to trying to install Command View 8, open the Windows Explorer and navigate to the following directory:
1.
2. Delete the VPD (Vital Product Data) directories named HP_MasterInstaller70, HP_MasterInstaller701, and HP_MasterInstaller6XX (if present).
Once this is done you can start the Command View 8 setup again.
Many thanks to vcespon.
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