VA 7400 giving WARNING STATE ; AMBER LIGHT

[berenger aguissi]

Hi,

This is the output of dsp -s :

Warning State >
Warning State >
Warning State >
Warning State >
Warning State > dsp -s

SUBSYSTEM SETTINGS:
Capacity Depletion Threshold: 0
Subsystem Level RAID Control: AutoRAID
Enable Manual Override: FALSE
Manual Override Destination: FALSE
Enable Optimize Policy: FALSE
Read Cache Disable: FALSE
Write Cache Enable: FALSE
Enable Prefetch: FALSE
Rebuild Priority: LOW
Security Enabled: TRUE
Shutdown Completion: 0
Subsystem Type ID: 1
Unit Attention: TRUE
Disabl Sec Path Presentation: FALSE
Volume Set Partitioning: FALSE
Write Working Set Interval: 8640
JBOD Port Data Speed: 1
Queue Full Threshold: 240

RESILIENCY SETTINGS
Enable Secure Mode: TRUE
Disable NVRAM on UPS Absent: FALSE
Disable NVRAM on WCE False: FALSE
Disable Read Hits: FALSE
Force Unit Access Response: 1
Lock Write Cache On: TRUE
Resiliency Threshold: 4 s
Single Controller Warning: TRUE

DISK SETTINGS
Auto Include: TRUE
Auto Rebuild: TRUE
Hot Spare Mode: Automatic
Max Drives per Subsystem: 105

LUN SETTINGS
LUN Creation Limit: 1024
Maximum LUN Creation Limit: 1024
Migrating Write Destination: FALSE

HOST PORT SETTINGS
Controller 1
Host OS: HPUX
Port Data Rate: 1 GB/sec
Topology: Private Loop
Loop ID: 122

Controller 2
Host OS: HPUX
Port Data Rate: 1 GB/sec
Topology: Private Loop
Loop ID: 120

STATUS
Subsystem State: 1

The Subsystem is BALANCING.
The Subsystem is TESTING.

WARNINGS
Data Unavailable
Redundancy Loss
Rebuild Failed

Warning State >


This is the output from one of the unix host :



# armdsp -s VA03

Vendor ID:______________________________HP
Product ID:_____________________________A6189A
Array World Wide Name:__________________50060b000009748b
Array Serial Number:____________________00SG12480043
Alias:__________________________________VA03
------------------------------------------------------------

SUB-SYSTEM SETTINGS

RAID Level:___________________________HPAutoRAID
Auto Format Drive:____________________On
Capacity Depletion Threshold:_________100%
Queue Full Threshold Maximum:_________4096
Enable Optimize Policy:_______________False
Enable Manual Override:_______________False
Manual Override Destination:__________False
Read Cache Disable:___________________False
Rebuild Priority:_____________________Low
Security Enabled:_____________________True
Shutdown Completion:__________________0
Subsystem Type ID:____________________1
Unit Attention:_______________________True
Volume Set Partition (VSpart):________False
Write Cache Enable:___________________True
Write Working Set Interval:___________8640
Enable Prefetch:______________________False
Disable Secondary Path Presentation:__False

RESILIENCY SETTINGS

Simplified Resiliency Setting:________Normal Performance (Default)
Enable Secure Mode:___________________True
Disable NVRAM on UPS Absent:__________False
Disable NVRAM on WCE False:___________False
Disable Read Hits:____________________False
Force Unit Access Response:___________1
Lock Write Cache On:__________________True
Performance Goal Configuration:_______Normal Performance
Resiliency Threshold:_________________4
Single Controller Warning:____________True

DISK SETTINGS

Auto Include:_________________________On
Auto Rebuild:_________________________On
Hot Spare:____________________________Automatic
Max Drives per Loop Pair:_____________105
Max Drives per Subsystem:_____________105

ENCLOSURE SETTINGS

Max Enclosures per Loop Pair:_________6
Max Enclosures per Subsystem:_________6

LUN SETTINGS

LUN Creation Limit:___________________1024
Maximum LUN Creation Limit:___________1024
Migrating Write Destination:__________False

SCRUB SETTINGS

Scrub Restart Period:_________________7190 minutes
Scrub State:__________________________Not running, system in warning state

OPERATIONS IN PROGRESS

The array is BALANCING.

WARNINGS

WARNING: The controller cannot retrieve some portion of host data.

WARNING: A rebuild operation failed.

WARNING: Some data in the device lacks redundancy, and is exposed to becoming
unavailable if further drive removals or failures occur.


#



Please Advice.




Regards.
Berenger.

[Torsten.]

An "armdsp -a VA03" output will give much more information, but the provided information is enough to say you have a serious problem.


The best advice at this time is: call HP!

[berenger aguissi]

Hi,

Here is attached the output for armdsp -a VA03.

Regards.
Berenger.

[Torsten.]

Sorry, there is NO attachement.

[berenger aguissi]

Sorry for the inconvenience.

Here is the attachment.

[Torsten.]

The message "rebuild failed" doesn't looks good.

Please involve HP support and let them have a look on the internal array logs!

[AwadheshPandey]

The most common cause would be the failure or removal of a sufficient number of drives that the data and its redundancy are not available.
go to link:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=251366

Awadhesh

[berenger aguissi]

Hi,

I want to reformat the VA and then restore back the data.
But before then I want to collect some configuration files about the LUNs, host behaviour, armsecure or LUN security table, etc........ and aplly them after the formatting of the VA. Then I can still have the original configuration without stress.

Is there any script to automate this task ?

Assuming there is no script, What are the configuration files I have to backup from the unix servers attached to the SAN to the storage ?


Regards.
Berenger.

[berenger aguissi]

Please Heeeeeeeeeeeelp !!!!!!!!!!!!

[Torsten.]

Do you have a command view user manual?
You can find the current if you download the windows version of commandview SDM (zip file).
All values are shown in armdsp -a.
You need to know the secure manager settings and host behaviour table (just to have it).
It's all written in the manual.
If you are in doubt, post your questions or call hp.