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VA7410: does disks-ctrls firmware upgrade will disconnect clients?

C.I.S
Frequent Advisor

VA7410: does disks-ctrls firmware upgrade will disconnect clients?

My VA7410 controllers and disks are using old firmwares revs (A100 , HP00). When trying to firm up a disk, i got an advisory lock message and the upgrade not started. Is there a way to do the upgrade without disconnecting servers (clients)? what is the best method? Thanks.
7 REPLIES
Torsten.
Acclaimed Contributor

Re: VA7410: does disks-ctrls firmware upgrade will disconnect clients?

Do upgrade the array without the install instructions!

Call HP support and ask them for the instructions!

The upgrade is considered as an offline upgrade.

Hope this helps!
Regards
Torsten.

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Torsten.
Acclaimed Contributor

Re: VA7410: does disks-ctrls firmware upgrade will disconnect clients?

Found one:

http://h200003.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=pl&cc=pl&taskId=110&prodSeriesId=298817&prodTypeId=12169&objectID=c00636134

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Juan M Leon
Trusted Contributor

Re: VA7410: does disks-ctrls firmware upgrade will disconnect clients?

I will definately recomend calling HP. I did upgrade on va7410 and you need to have the disk with no i/o activity.

Re: VA7410: does disks-ctrls firmware upgrade will disconnect clients?

Everyone is 100% correct. This is something that you will want to do with disk I/O at a minimum, ideally with the VA hosted filesystems all unmounted.

It has alot of steps, and opening a call with HP is a good idea.

I have attached the procedure that I used the last time that I did Firmware upgrades for our 3 VA7410 arrays.

Re: VA7410: does disks-ctrls firmware upgrade will disconnect clients?

fyi: an HP CE was standing in my cube when I executed this, in case anything was to go wrong.
Juan M Leon
Trusted Contributor

Re: VA7410: does disks-ctrls firmware upgrade will disconnect clients?

Charles, your procedure is complete. I have few missing steps in my notes. Thanks for the document is very helpful.
C.I.S I definately suggest to use this procedure as your guidelines. It seems to be complete.

Juan M Leon
Trusted Contributor

Re: VA7410: does disks-ctrls firmware upgrade will disconnect clients?

C.I.S : Would you mind to assign points.
Thank you and good luck with your upgrade