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XP12000

AleDC
Occasional Contributor

XP12000

Hello to all!!!

We are trying to add an XP12000 to our SAN but we can not because the following error:

Error Section:PROCESSOR(CHA)ERROR
Error Detail:PROCESSOR BLOCKING

Any idea to desblock it?
Please see the attached file.

I really appreciate your help.
vianey
3 REPLIES
Peter Mattei
Honored Contributor

Re: XP12000

I recommend opening a call at HP support in order to find out the reason for the blockage before doing any action!

Cheers
XP-Pete
I love storage
Amar_Joshi
Honored Contributor

Re: XP12000

AleDC,

Peter has right suggestion to approach HP support.

In my opinion you have a CHA (Channel Host Adapter, also called CHIP) hardware failure which needs a replacement.

Hope, my 1 cent worth.
sivam
Advisor

Re: XP12000

hi,

As per the snapshot, the possiblitly of the following problems.

1. CHIP Hardware failure
2. CHIP Connectivity to FCA & Shared Memory

This error will occur during the upgradation of firmware in the microprocessors.

Also log a call with HP.

Sivam