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Re: hp storage problem

 
amirzkria
Occasional Advisor

hp storage problem

hi
my problem is when i use Smart Array (Ver 7.51) CD to configure the disks this message came up:
(ACU did not detect any supported controllers in your system).
My server is ML 350 G4p and my storage is (HP StorageWorks 20 Modular Smart Array) P/N is: 335921-B21, contain 10 disks 250GB each.
20 REPLIES 20
Andrew_346
Regular Advisor

Re: hp storage problem

How is your MSA20 connected to the server? What controller are you using?

And do you mean that you are using the SmartStart 7.51 CD?
Oleg Koroz
Honored Contributor

Re: hp storage problem

if you planning to use ACU use latest smart start, however check firstly if ACU support your controller

SS CD 7.70
http://h18023.www1.hp.com/support/files/server/us/download/26397.html

ACU
http://h18023.www1.hp.com/support/files/server/us/download/26009.html

you need Smart Array controller with Ultra320 SCSI I/O host connectivity

64x or 640x

http://h18000.www1.hp.com/products/quickspecs/12262_na/12262_na.HTML
amirzkria
Occasional Advisor

Re: hp storage problem

hi

first of all thank full for your helpping

but, my problem still does't solved.
I was download the smart array ver 7.70 and i was boot with it, but still the same message came again (ACU did not detect any supported controllers in your system)
abut your quistion:-
i am using SCSI cable to connect between the server and the enclousure.

so please replay me as soon as possible
best regards.
Brian_Murdoch
Honored Contributor

Re: hp storage problem

Hi,

You need to fit a supported Smart Array controller as suggested earlier.

Please see the supported models in the MSA20 Quickspec document.

http://h18000.www1.hp.com/products/quickspecs/11942_na/11942_na.HTML

Brian
DragomirAtea
Trusted Contributor

Re: hp storage problem

Wait a second...

You stated that you are using 250 Gb disks and a MSA20...

There is no 250 GB SCSI disks, and the MSA20 is a SATA diskshelf. So my conclusion is that youre using SATA drives and a SATA controller.

Not all SATA controllers are supported by SmartStart...

If so, during the post you should be able to go in to the bios of the controller and create a raid and a logical volume. then you should boot on the OS-CD.

In other words, dont use SmartStart, do it manually.

regards
Dragomir Zekic
amirzkria
Occasional Advisor

Re: hp storage problem

I am sorry but still my problem exist,):
Brian_Murdoch
Honored Contributor

Re: hp storage problem

Hi,

Have you fitted a supported controller to the server? If so, which one?

ACU supports the controllers in the quickspec provided earlier.

Regards,

Brian
amirzkria
Occasional Advisor

Re: hp storage problem

Hi,

The HP StorageWorks Modular Smart Array 20 is supported by my server:

My server is HP ProLiant ML350 G4, and it's supported by this controller.

The controller have 10 disks: HP 250GB 1.5G SATA 7.2K 3.5" HDD.

The Operating System is: Windows server 2003 Standard Edition.
Rob Leadbeater
Honored Contributor

Re: hp storage problem

Hi,

You appear to have missed the point of the previous posts...

The MSA20 is essentially just a shelf which contains disks.

It needs to be connected to the SCSI port of a sixth-generation Smart Array controller installed in your server, for example a Smart Array 6402.

If you have do have a Smart Array controller installed in your server, then you have a problem, but it sounds like you don't...

Cheers,

Rob