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тАО02-15-2007 12:57 AM
тАО02-15-2007 12:57 AM
hp storage problem
my problem is when i use Smart Array (Ver 7.51) CD to configure the disks this message came up:
(ACU did not detect any supported controllers in your system).
My server is ML 350 G4p and my storage is (HP StorageWorks 20 Modular Smart Array) P/N is: 335921-B21, contain 10 disks 250GB each.
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тАО02-15-2007 06:28 AM
тАО02-15-2007 06:28 AM
Re: hp storage problem
And do you mean that you are using the SmartStart 7.51 CD?
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тАО02-15-2007 07:03 AM
тАО02-15-2007 07:03 AM
Re: hp storage problem
SS CD 7.70
http://h18023.www1.hp.com/support/files/server/us/download/26397.html
ACU
http://h18023.www1.hp.com/support/files/server/us/download/26009.html
you need Smart Array controller with Ultra320 SCSI I/O host connectivity
64x or 640x
http://h18000.www1.hp.com/products/quickspecs/12262_na/12262_na.HTML
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тАО02-17-2007 12:33 AM
тАО02-17-2007 12:33 AM
Re: hp storage problem
first of all thank full for your helpping
but, my problem still does't solved.
I was download the smart array ver 7.70 and i was boot with it, but still the same message came again (ACU did not detect any supported controllers in your system)
abut your quistion:-
i am using SCSI cable to connect between the server and the enclousure.
so please replay me as soon as possible
best regards.
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тАО02-18-2007 02:17 AM
тАО02-18-2007 02:17 AM
Re: hp storage problem
You need to fit a supported Smart Array controller as suggested earlier.
Please see the supported models in the MSA20 Quickspec document.
http://h18000.www1.hp.com/products/quickspecs/11942_na/11942_na.HTML
Brian
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тАО02-18-2007 08:46 PM
тАО02-18-2007 08:46 PM
Re: hp storage problem
You stated that you are using 250 Gb disks and a MSA20...
There is no 250 GB SCSI disks, and the MSA20 is a SATA diskshelf. So my conclusion is that youre using SATA drives and a SATA controller.
Not all SATA controllers are supported by SmartStart...
If so, during the post you should be able to go in to the bios of the controller and create a raid and a logical volume. then you should boot on the OS-CD.
In other words, dont use SmartStart, do it manually.
regards
Dragomir Zekic
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тАО02-18-2007 10:16 PM
тАО02-18-2007 10:16 PM
Re: hp storage problem
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тАО02-19-2007 12:15 AM
тАО02-19-2007 12:15 AM
Re: hp storage problem
Have you fitted a supported controller to the server? If so, which one?
ACU supports the controllers in the quickspec provided earlier.
Regards,
Brian
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тАО02-19-2007 07:30 PM
тАО02-19-2007 07:30 PM
Re: hp storage problem
The HP StorageWorks Modular Smart Array 20 is supported by my server:
My server is HP ProLiant ML350 G4, and it's supported by this controller.
The controller have 10 disks: HP 250GB 1.5G SATA 7.2K 3.5" HDD.
The Operating System is: Windows server 2003 Standard Edition.
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тАО02-19-2007 10:52 PM
тАО02-19-2007 10:52 PM
Re: hp storage problem
You appear to have missed the point of the previous posts...
The MSA20 is essentially just a shelf which contains disks.
It needs to be connected to the SCSI port of a sixth-generation Smart Array controller installed in your server, for example a Smart Array 6402.
If you have do have a Smart Array controller installed in your server, then you have a problem, but it sounds like you don't...
Cheers,
Rob