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what to do

pmirlekar
Occasional Visitor

what to do

11:52:47:993
hi

following message coming in our system .please suggest solution
30-May-2009
Controller A 06034713 #27488
An exchange sent to a physical disk drive or another HSV200 controller via the mirror port or a Fibre Channel port has timed out.

Corrective action code: 47 More details


thanks
pankaj
3 REPLIES
Uwe Zessin
Honored Contributor

Re: what to do

If you are using certain models of FATA-L disk drives - you might have to increase the temperature.

No, I am NOT making fun :-(

c01728298 - ADVISORY: HP StorageWorks FATA drive at 18 Celsius/64 Fahrenheit or colder enters a read-after-write (RAW) state, which can cause performance problems and drive errors

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01728298
.
Dennis L W Thury
Frequent Advisor

Re: what to do

This weekend, I had the same issue. The HP Support Center recommended that I upgrade the firmware on all my 1TB Fata drives to HP06. That seemed to have corrected the problem!
guru4hp
Advisor

Re: what to do

I have similar issue with one my Cu. We have upgrade fw of ctrl to version 6.220, CV to 9.1, and normaly fw of HDDs to version HP06.

If you find in logs that there is similar error like:

06034713; An exchange sent to a physical disk drive or another HSV210 controller via the mirror port or a Fibre Channel port has timed out.

upgrade fww of 1TB HDDs to latest version.

For my Cu now is everything ok, it is about 1 month after upgrade, and we don't have issues.

BR.
Mladen ...

BR.